Career Coach

Led by LA County’s Justice, Cares, and Opportunities Department, the Skills and Experiences for the Careers of Tomorrow (SECTOR) program is aimed at (1) reducing unemployment and increasing earnings; (2) reducing recidivism; and (3) improving behavioral health and well-being by preparing and matching people with justice involvement to jobs in high-growth industries. The program seeks to serve individuals who have encountered the criminal or juvenile justice system and have a history of mild to moderate mental health and/or substance use disorders.

Chrysalis will work closely with training partners to skill up clients, in high growth sectors such as social assistance, healthcare, government, hospitality, information technology (IT), etc.; while also providing critical support through employment coaching to support clients in getting ready for, finding and keeping a job. This is a grant funded program with multiple funding streams.

The Career Coach (CC) is a role that will play an integral part in client success and building partner relationships. The CC will be responsible for providing vocational training and case management services with the goal of identifying individuals ready and willing to work in middle skills jobs and ensuring they have the training and skills needed to secure and retain employment in high growth, high wage sectors.

The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate into their work emerging industry best practices and techniques.

• Oversee the day-to-day case management of both working and non-working clients. Facilitate conversations on career pathing and training with all clients.
• Orient, assess, and provide employment counseling for clients. Assess clients for job readiness, including discussions of substance abuse, legal, and mental and physical health histories. Provide referrals to educational, training, Chrysalis social enterprise, and other social services.
• Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
• Assist clients in selecting, navigating, and succeeding in SECTOR’s vocational training components – supporting completion of paperwork, providing stipends and other resources to clients, and addressing challenges that come up during the completion of training programs.
• Facilitate Job Preparation classes, cognitive behavioral intervention classes, and other seminars on an as-needed basis.
• Maintain up-to-date referral resources for clients to engage in training and to facilitate employment search.
• Conduct program overviews and assist clients with choosing a training pathway that aligns with their career goals.

• Track and document client progress, services provided, and outcomes in the Salesforce database.
• Generate reports and analyze data to monitor client and program performance.
• Streamline enrollment processes with training providers to facilitate client access to opportunities.
• Evaluate client education, skills, and job interests to match them with appropriate training or services.
• Address employability challenges by coordinating with Employment Specialists to provide necessary support and community referrals

• Coordinate client workshop attendance and program enrollment with partner education/training institutions.
• Work closely with partner agencies to ensure effective delivery of programming.
• Conduct outreach to develop on-the-job…