Case Manager, Human Trafficking

Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people.

CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively.

We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff.

We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In ourLos Angeleslocation, which is our flagship site, we offer a full continuum of housing and support services to young people.

Over the past 36 years, our services have grown and expanded, and we serve more than 900 young people every year.

As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.

Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.

The Human Trafficking Case Manager is responsible for working with youth experiencing homelessness and trafficking through our street outreach and shelter housing program. CHC strives to meet the needs of youth that are experiencing homelessness and trafficking by providing supports around housing, medical, mental health, employment and educational goals and overall wellbeing. Our work with youth that are trafficking survivors is very focused on being a first contact or experience/respite from the life, being willing to continually offer support, care, unconditional love in ways that support their own journey through stages of change and harm reduction.

Essential functions of the position include intake and assessment, case planning, documentation with data entry, and basic individual and group counseling.

Provide case management services.

The goal at Covenant House California is to develop positive relationships with the residents through the effective utilization of the case management system. This system includes:

a. Intake:

• Welcome youth to the program;
• Review intake documentation

b. Full Assessment:

• Review and complete the Intake/Assessment and the accessing of resources for the youth.

c. Individual Service Plan:

• Develop an Individual Service Plan (ISP) with the youth upon completion of assessment;
• Revise and update the ISP as necessary. An updated plan is written, at minimum, after two weeks of intake, and upon the transition to a new Phase in the program;
• Maintain a calendar of the youth’s work schedule, appointments, etc., in conjunction with the case plan;
• Develop and maintain knowledge of and connection to community resources;
• Make appropriate referrals for services within CHC and to community agencies;
• Enga…