Case Manager, Access Center
Listed on 2026-09-27
-
Social Work
Human Services/ Social Work, Youth Development, Family Advocacy & Support Services, Community Health
Description
JOB TITLE: Case Manager, Access Center
REPORTS TO: Case Management Supervisor, Access Center
SCHEDULE
:
Monday-Friday (9:00am-5:30pm)
LOCATION: Venice, CA, Access Center, On-site
STATUS
:
Full-Time, 40 hrs/wk, Non-Exempt
DRIVER POSITION
:
Yes [If yes, see driving policy below]
SALARY RANGE: $24.00/hr
ABOUT US:Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team
ABOUTTHE ROLE
The Case Manager, Access Center position will support the flow and responsibilities of Access Center Programming and Case Management. In this role, the Case Manager, Access Center will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY.
WHAT YOU’LL DO:- Support Access Center Case Management Team in day to day operations and programing of the Access Center
- Run Front Desk operations on a rotation basis, ensuring members are connected with needed programs and services
- Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment as needed
- Provide mediation and crisis intervention to youth as needed
- Participate in team approach to developing youth driven treatment plans, case summaries,
and progress reports as needed - Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database
to track and record Drop-in Case Management data - Prepare data collection and analysis, monthly reports, and program
administration duties in a timely fashion - Advocate by attending external community meetings with government
agencies and community groups - Support members with housing and health and wellness goals
- Work collaboratively across internal departments and assist with general SPY
programming as needed - Work within established legal and ethical guidelines
- Other duties as assigned to support the mission of the organization.
WHAT YOU’LL NEED:
- A bachelor's Degree in Social Work, Psychology, Sociology or related fields is preferred
. - 1-2 years of experience in social services or related fields is required
. - 1+ years of experience providing direct services to high-risk youth, including counseling and advocacy, is required
. - 1+ years of experience working in an Access Center environment.
- Working knowledge of child and adolescent social, emotional, and cognitive
development, trauma-informed care, and harm reduction service model - A commitment to and passion for the mission, vision, values, and culture of SPY
- A self-starter who is prepared to drive innovative solutions for an emerging
organization - An ability to work in a fast-paced environment that requires effective
collaboration with a variety of organizations and individuals - Must possess great communication and organizational skills ?
- Proficient in Microsoft Office and Google Drive
- Must have reliable transportation, a valid California driver's license, and proof of
current insurance. - Other duties as assigned
PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer.
- Changes in the environment, such as the office or outdoors.
- Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
Mandated Reporting Requirements:
All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.
COVID-19 Vaccination Requirements:
Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to (Use the "Apply for this Job" box below). request a reasonable accommodation or exemption, please get in touch with HR at the same email address.
It's important to note that these accommodations are not guaranteed.
Applicants are…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).