Monitor​/Overnight Shift​/North Hollywood

At Joyous Ventures, we provide immediate and compassionate support to individuals and families experiencing homelessness or crisis. Our services are delivered by a dedicated Social Services Team that helps participants navigate complex systems and access vital resources.

We assist participants with:

• Healthcare access—including identifying a medical home, dental care, and wellness programs
• Linkages to mental health and substance use services
• Benefit enrollment—including health insurance and income support
• In-house mental health counseling, therapy, and support groups addressing emotional well-being and relationship challenges
• Life skills development to foster independence
• Community reintegration through social activities, resource connections, and community engagement
• Transportation and accompaniment services
• Other essential services to promote housing stability

These services are critical to enhancing the well-being, dignity, and empowerment of individuals in our care. Joyous Ventures plays a vital role in addressing social, economic, and health-related challenges—ultimately contributing to the strength and resilience of the community.

We are seeking a compassionate and dedicated Monitor to join our mission-driven team. In this role, you’ll provide direct support to residents while ensuring their rights are respected and upheld in a safe and secure environment.

This position offers an opportunity to make a meaningful impact in the lives of individuals and families experiencing homelessness—all within a collaborative and supportive team setting.

The Monitor is responsible for maintaining a safe, respectful, and dignified environment for both participants and staff. This fast-paced, client-facing role requires patience, empathy, and a commitment to working with individuals impacted by homelessness, mental illness, substance use, and trauma.

• Enforce Joyous Ventures’ rules and regulations consistently
• Uphold policies around alcohol/drug use, harassment, and participant conduct
• Respond promptly to emergencies or incidents (e.g., theft, accidents, medical needs)
• Treat all participants with dignity, fairness, and respect
• De-escalate conflicts with support from the Program Manager and Clinical Social Worker
• Support conflict prevention and risk-reduction strategies
• Manage emergency situations, including contacting law enforcement when necessary
• Participate in trainings on trauma-informed care, racial and gender sensitivity, homelessness, and safeguarding
• Monitor security cameras to ensure ongoing safety
• Complete accurate, timely incident reports