Lead Software Engineer

The Role

AXS is seeking a Lead Software Engineer to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on consumer-facing and B2B applications that can scale and handle high demand, with primary ownership of the Fan Sight user experience, front-end architecture, and customer-facing web platform, while collaborating across complex enterprise systems that meet our global needs.

As Lead Software Engineer, you will own systems and products end-to-end for the Fan Sight platform, including front-end architecture and user experience strategy, balancing hands-on coding with planning and team leadership.

You will align technical efforts with business and product goals, guide technical direction and team best practices, and act as the tech lead for a team of engineers working on the Fan Sight platform.

Essential Functions

• Design and build new features and enhancements for our global ticketing platforms
• Lead the architecture, design, and evolution of the Fan Sight front-end platform, driving scalable, maintainable, and high-performing user experiences
• Partner closely with Product and Design teams to deliver intuitive, accessible, and responsive customer-facing applications that serve millions of fans
• Establish front-end engineering standards and best practices, including component architecture, performance optimization, accessibility, testing, and maintainability
• Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic
• Build scalable modules for internal applications and external partners
• Create services that power the core of our infrastructure, implementing APIs and features for our mission-critical products
• Work closely with other engineers, architects, business analysts, product and project managers to create innovative solutions that continue to push the boundaries of our business
• Participate in design and code reviews to ensure best practices and high-quality code
• Develop consistent, well-tested code with open-source programming languages and frameworks
• Work with third parties to make a seamless and integrated experience for our customers and fans
• Own systems and products end-to-end for the Fan Sight platform, balancing hands-on coding with planning and team leadership
• Define the annual technology roadmap and capacity plan for the project, and make key technical decisions
• Establish and enforce coding standards, code review standards, and engineering best practices across the squad
• Provide technical leadership and mentorship to developers, fostering technical growth across the team
• Lead sprint pre-planning and task assignments, and conduct feasibility assessments and feedback sessions for new product features
• Proactively assess and identify areas to improve performance, stability, and maintainability, and identify and mitigate technical risks early
• Partner with security stakeholders on security audits and remediation of findings
• Act as the liaison between the engineering team and stakeholders, including product managers, project managers, architects, and other cross-functional partners

Years of experience, qualifications, knowledge, skills, abilities

• 7+ years of relevant software development experience within a professional environment, including demonstrated experience as a technical lead
• Experience leading the architecture and development of large-scale consumer-facing web applications, including performance optimization, accessibility, responsive design, and modern UI engineering practices
• BS in Computer Science or a related technical field
• Hands-on experience designing and operating distributed, high-throughput, low-latency services and RESTful APIs at scale
• Experience working with Microsoft SQL Server, Oracle, MySQL, or PostgreSQL
• Excellent communication skills, including the ability to translate complex technical concepts for non-technical stakeholders
• Solid technical foundation and understanding of the software development life cycle
• Proven record of learning new languages, skills, and technologies quickly, with minimal guidance
• Ability to take initiative, stay focused, and maintain accountability
• Thrives in a fast-paced environment with the ability to focus on achieving the target while minding longer-term goals along the way
• Demonstrated ability to mentor and grow engineers, lead technical discussions, and influence cross-functional partners

• Experience leading architecture and design for consumer-facing, high-traffic web or mobile platforms
• Experience with cloud platforms (AWS, GCP, or Azure) and containerization/orchestration (Docker, Kubernetes)
• Experience with Git and CI/CD
• Experience with event-driven technologies, e.g., Kafka
• Experience with TDD and/or BDD
• Experience using No
  
  SQL databases such as Elasticsearch or AWS DynamoDB
• Experience in the ticketing industry, inventory management…