Engineering Manager

Engineering Manager

MyTime is a fully integrated scheduling, payments, and automated marketing platform, specializing in large multi-location chains and franchises. Our mission critical software -- which includes in-store scheduling and online booking, client record management, email and SMS marketing, and a full point of sale for handling payments -- is used in every aspect of the customer journey. Our customers rely on their service businesses to remain competitive in the age of Amazon, and they need a next generation POS to help them achieve this growth.

We aspire to be the "operating system" of their business.

We also made it easy to plug our online booking, payments and messaging capabilities into the places customers are found today, including Google Search, Facebook, Instagram, and the merchants' own websites and mobile apps. Upon adopting MyTime, our customers see average revenue growth of up to 30% through improved operational efficiency, greater customer retention, and access to new customer acquisition channels.

Our product is used at over 14,000 locations across the globe, ranging from single-location sole proprietors to multi-billion dollar Fortune 500 chains. As a completely cloud-based solution, MyTime is designed for quick and easy deployments. It's lauded for its ease-of-use and short ramp-up time, having won numerous awards such as the Best Commerce Product of 2017 from the Local Search Association.

MyTime is consistently innovating and delivering new features to its core suite of products and we want to accelerate our delivery of new products to the fast-growing appointment scheduling and point of sale market. MyTime's engineering teams work in small, concentrated pods to constantly improve our codebase, performance, and feature set.

Come help us realize our vision of becoming the world's leading online scheduling and local commerce platform!

MyTime is searching for an engineering manager who has managed software development teams at fast growing tech startups with complex SAAS products. The position will report directly to the CTO.

This engineering manager isn't afraid to roll up their sleeves, take on the challenges thrown their way and work aggressively. You will manage a globally distributed team consisting of full-stack engineers, as well as back-end and front-end specialists.

You will take on projects with a delivery mind-set, and do whatever is needed to unblock the team.

You will also play your part in monitoring the code deployed by your team in production, so a basic familiarity with Dev Ops on Amazon or Google Cloud is a plus.

Key Responsibilities:

• Partner with our recruiting team to attract and hire top talent. Develop, coach, mentor and motivate a high performing globally distributed team of full stack, backend and front end engineers. Do performance reviews, have career development discussions, drive the best performance from your team.
• Promote engineering excellence by setting and enforcing coding standards, code reviews, and architectural reviews. Ensure your team produces technical solutions that align with MyTime security requirements, architectural guidelines, system design principles, and engineering best practices. Create a culture of continuous improvement.
• Collaborate with product managers and other cross-functional teams, engineers on your team, and leadership, to define the team's vision and product roadmap, and ensure that projects are on track, resources are allocated correctly, and deadlines are met to adhere to the roadmap. Advocate for engineering-driven projects (e.g. addressing tech debt) and work with product management peers to prioritize them.
• Independently own and drive multiple mission critical work streams. This includes the planning, execution, deployment, monitoring and support in production of features and capabilities owned by your team.
• Balance competing priorities, such as technical debt, customer issuers, and features, to ensure we continuously deliver value on time with high quality.
• Manage engineering metrics such as team velocity, delivery commitments, code quality, and successful deployments. Communicate team progress…