Head of Software Development & Platform Architecture

Signalmash is building modern communications infrastructure for voice, messaging, WebRTC, and AI-powered workflows. We blend open-source telecom technologies, distributed systems, and applied AI to deliver reliable, developer-friendly APIs backed by real human support.

We are hiring a senior technical leader to own our platform architecture and guide both internal and outsourced engineering teams. This is a high-impact role shaping the future of our telecom + AI platform.

Own and evolve the Signalmash real-time communications platform

Lead architecture across SIP, RTP, WebRTC, messaging gateways, routing engines, and distributed backend systems

Integrate and optimize open-source telecom components such as Kamailio, OpenSIPS, Free SWITCH, Asterisk, Kannel, Jasmin, Janus, etc.

Improve scalability, latency, observability, and fault tolerance

Drive internal tools for monitoring, diagnostics, routing intelligence, and security

Engineering Leadership

Lead outsourced engineering partners and build a high-performing internal team

Define engineering standards, architecture guidelines, and delivery processes

Write technical specs, review designs, and mentor engineers

Drive clarity, accountability, and engineering excellence

AI Integration

Architect AI-powered telecom workflows

Build intelligent routing, fraud detection, diagnostics, automation, and developer tooling

Implement LLM-based systems, RAG pipelines, vector search, and agent-based orchestration

Optimize AI for performance, reliability, and cost efficiency

Integrate modern AI coding/automation tools into engineering processes

7+ years in backend, systems, or platform engineering (or equivalent expertise)

Strong knowledge of telecom/RTC technologies: SIP, RTP, codecs, signaling, media servers, WebRTC, messaging gateways

Hands-on experience with open-source telecom stacks (Kamailio, OpenSIPS, Free SWITCH, Asterisk, Kannel, Jasmin, Janus)

Strong backend engineering experience in Go, Python, Java, Node.js, or similar

Experience building large-scale, distributed, fault-tolerant systems

Proven leadership experience managing outsourced + internal teams

Practical experience with AI/LLM integrations (RAG, vector DBs, agents, orchestration frameworks)

Availability for US-morning overlap & occasional travel

CPaaS experience

Telecom analytics, routing optimization, or fraud detection

Experience scaling engineering orgs

Building internal engineering automation tools

Fully remote role with flexible work arrangements

Opportunity to build a next-generation telecom+AI platform

Work alongside global engineering and executive leadership

Ownership over architecture direction and technical strategy

Competitive compensation and growth opportunities

Occasional international travel for team and customer meetings