Senior Principal Insights Analyst; Product Insights

Responsibilities

• As a Sr. Principal Insights Analyst on Central Product Insights (CPI), you will leverage deep expertise in game analytics to help our games deeply understand their products & players and to level up this craft across the portfolio of games at Riot
• You’ll partner with leaders on game teams across the portfolio and lifecycle as well as executives overseeing Riot’s entire games portfolio
• You’ll conduct a wide range of complex analyses to help us understand the health of our products, players, and game experiences either individually or in partnership with analysts on game teams
• You’ll build and manage scaled analytics tools, dashboards, and datasets that empower stakeholders across Riot’s entire portfolio
• You’ll also help to define and elevate craft standards across the portfolio and guide discipline investments to help unlock the full capacity of analysts working on games
• Tackle the most complex & impactful game analytics problems across the Riot Games portfolio including foundational cross-game analytics, product health deep dives, and investigations into multi-game player behaviors and patterns
• Lead the development of new, scaled analytics-based insights tools, dashboards, and datasets focusing on common game behaviors and play patterns, in collaboration with stakeholder needs across the portfolio and central executive leadership
• Mentor and develop game analysts, both on CPI and across the portfolio
• Work with central and game teams to drive consistency and/or efficiency in key reports, recurring or one-off analyses, and shared design/strategy analytic lenses
• Partner closely with Data Engineering to productionalize central analytics tables and pulls, and to guide the ongoing development of central data infrastructure meant to serve the needs of game analysts
• Uphold game analytics craft standards across the portfolio, ensuring rigor and consistency / comparability
• Drive improvements on tools & processes to maximize analysts’ efficiency and effectiveness across the portfolio
• Support game leadership on staffing and workforce management for game analytics across the portfolio
• Partner with insights leadership to ensure the craft of game analytics is well-supported across Riot overall

• Healthcare:
  Medical, dental, and vision plans that cover you as well as your spouse/domestic partner and children.
• Family Care:
  Life insurance, parental leave, plus short and long-term disability.
• Open Paid Time Off:
  In addition to holidays, a 2-week end of year break, and a 1-week mid-year break, Rioters are trusted to take the time they need throughout the year.
• Retirement:
  Riot matches retirement contributions so you can continue to play games long after you retire.
• Play Fund:
  Riot’s annual play fund allows Rioters to broaden their knowledge of the games that matter to players and the community.
• Donation Matching:
  Riot matches donations of time and money to nonprofits to double down on support.

• Strong communication and presentation skills with senior stakeholders
• Able to work independently and lead complex projects which require coordinating multi-party work steams
• 3+ years experience working directly in analytics on games
• Bachelor’s degree in Economics, Statistics, Physics, Mathematics or a related discipline
• 10+ years of relevant analytics experience (an advanced degree can account for up to 2 years of experience)
• Meaningful familiarity with game design/direction and product strategy
• Excellent communication and interpersonal skills along with the strong ability to collaborate effectively at all levels and departments of the organization
• Strong analytical skills across the entire stack (Tableau, SQL, Python/Pyspark)
• Experience conducting analytics to answer product or portfolio strategy questions
• Experience synthesizing & socializing analytics results and distilling results into impactful recommendations for product/executive leadership
• Ability to own and drive work streams collaboratively with cross functional partners across game design, engineering, data engineering, and product
• Experience working with competitive PvP titles
• Experience setting up automation for data pulls or pipelines
• Experience developing and deploying advanced statistical or machine learning models
• Advanced degree in Economics, Finance, Computer Science, Applied Mathematics, Statistics, Management Information Systems, a related discipline, or comparable work experiences
• For this role, you’ll find success through craft expertise and a collaborative spirit that prioritizes the delight of players.
• We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games.
• If you embody player empathy and care about players’ experiences, this is the role for you!