Platform AI Development Manager (GCP & Chatbots

LA28, The 2028 Olympic and Paralympic Games

LA28 does not provide relocation assistance. LA28 is the independent, non‑profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We have a singular mission to create an Olympic & Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games.

This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place—a team full of diverse perspectives, experiences and expertise.

We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co‑creation and boldness–and look forward to hearing about how your past experiences align with them.

Reporting to the Director, Platform Development & Business Intelligence, this technical management position will play an instrumental role in developing and managing custom AI use cases on the Google Cloud Platform (GCP), including conversational AI agents/chatbots. The Manager will be responsible for day‑to‑day management of development projects, working closely with LA28’s technology partners to ensure projects are delivered on schedule. The role requires a curious and inquisitive mindset, focused on diligent requirement gathering and a deep understanding of project goals.

Beyond standard project management, this role will act as a service manager for custom AI GCP projects, bridging the gap between technical development and operational strategy. The candidate should exhibit strong technical and project management skills, and the ability to manage multiple solutions at a rapid pace. The position will require cross‑functional collaboration and partnership to drive technical objectives.

• Partner with external consulting teams (including Deloitte) to manage project plans, monitor progress, and ensure key milestones are met for platform development initiatives.
• Maintain comprehensive project documentation, including but not limited to project charters, RAID logs, and technical design documents.
• Serve as the lead service manager for custom AI projects built on Google Cloud Platform (GCP), ensuring operational stability and alignment with strategic business objectives.
• Lead requirement gathering sessions by asking insightful, curious questions to translate complex business needs into actionable technical specifications.
• Oversee end-to-end development of custom applications on GCP, leveraging services like Dialogflow CX, Cloud Functions, and Cloud Storage ("knowing how the sausage is made").
• Act as a compelling storyteller and presenter, translating technical concepts and project status updates into engaging narratives for both technical and non-technical stakeholders.
• Foster a collaborative and innovative team environment, embracing a creative "yes, and" approach to problem-solving.

• Proactively prototype and deploy chatbots using other native GCP conversational and generative AI suites (such as Vertex AI Agent Builder or Gemini models) to evaluate new capabilities.
• Proven track record managing projects on GCP, demonstrating a strong understanding of cloud development life cycles.
• Hands‑on familiarity with core GCP services which are involved in developing custom chatbots, specifically Dialog Flow CX, Cloud Functions, and Cloud Storage.
• Perform hands‑on cloud configurations and basic scripting to support custom AI integrations, moving comfortably from high‑level architecture to direct execution in the GCP Console.
• Troubleshoot and refine live integrations, working directly within GCP Cloud Functions and Cloud Storage to…