Non CDL Delivery Driver

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The Starmark Local, LLC Service Center Driver performs weekly route truck white glove deliveries of Starmark funeral products to funeral homes located within 150 miles of a local service center. The typical route would include 10-12 stops at a maximum. They also support the Service Center Director in fulfilling the needs of customers. The driver will adhere to excellent service standards to maintain high customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Inspect trucks for defects before and after trips and submit report indicating truck condition.
• When loading trucks, review bills of lading to ensure that all items listed are loaded and that all loaded items are listed. Correct any discrepancies prior to leaving the loading dock.
• Maintain driver log according to Department of Transportation (“DOT”) regulations (no need to log if less than 150 miles as a crow flies).
• Verify delivery schedule is achievable before departing and ensure on time delivery of customer orders.
• Upon each delivery, double check unloaded items against the bill of lading and secure a signature from the recipient on the bill of lading, collect any COD payments, and ensure reloading of all pads, stacks and straps.
• Submit all bills of lading, logs, and other paperwork to Service Center Director in a timely and efficient manner.
• Ensure a message of good quality and ethics to funeral professionals, crematory operators and the public.
• Identify and assess customers' needs to achieve satisfaction.
• Build sustainable relationships during deliveries with trust through open & interactive communication with other team members, Vandor Funeral Products organization, and funeral professionals and their staff.
• When necessary, coordinate with Service Center Director about customer refunds and/or exchange of goods and assist in the resolution of quality issues.
• Establish and maintain excellent Starmark Local, LLC relationship with all customers.
• Represents Starmark Local, LLC in treating all customers with respect seeking to meet or exceed their privacy, transportation and delivery needs.
• Assist in loading of next day's orders after current day's deliveries are completed–it may be very hot or cold in the warehouse; secure items into proper position in trucks using pads, stacks, and straps in order to prevent damage during shipments including properly using specialized packaging (pad wrap) or loading (decking).
• On days where deliveries may not be needed, assist in loading/unloading of products on the shipping dock and/or building specialized packaging skids.
• Strive for continuous improvement in all aspects of Starmark Local, LLC operations.
• Maintain a safe, clean, and orderly work place.
• Perform other duties as assigned.

PM21

Description:

The Starmark Local, LLC Service Center Driver performs weekly route truck white glove deliveries of Starmark funeral products to funeral homes located within 150 miles of a local service center. The typical route would include 10-12 stops at a maximum. They also support the Service Center Director in fulfilling the needs of customers. The driver will adhere to excellent service standards to maintain high customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Inspect trucks for defects before and after trips and submit report indicating truck condition.
• When loading trucks, review bills of lading to ensure that all items listed are loaded and that all loaded items are listed. Correct any discrepancies prior to leaving the loading dock.
• Maintain driver log according to Department of Transportation (“DOT”) regulations (no need to log if less than 150 miles as a crow flies).
• Verify delivery schedule is achievable before departing and ensure on time…