Japanese Bilingual logistics Coordinator

Job Title:

Japanese Bilingual Logistics Coordinator

Location:

Los Angeles, CA

• Standard
  
  Hours:
  
  Monday to Friday, 9:00 AM to 6:00 PM.
• Overtime:
  Occasional extended hoursor overtime may be necessary to meet business demands and urgent deadlines.
• Weekend:
  One - Two times per month will be a required workday.

FLSA:
Non-Exempt, direct-hire, full-time

A global logistics company seeks a Japanese Bilingual logistics Coordinator near Los Angeles International Airport. Reporting to the manager, the role involves coordinating day-to-day import operations in collaboration with overseas offices. Responsibilities include ensuring the timely movement of freight and information, performing data entry, document checking, filing, freight tracking, and communication via phone/email. The position also entails warehouse product checking and sorting for about 20%.

The qualified candidate must be bilingual in Japanese and able to read and write Japanese professionally.

• Coordinate and monitor daily shipments to ensure smooth and timely processing.
• Confirm that required documents are received from overseas offices and submit them promptly to Customs Brokers.
• Track customs clearance status with U.S. Customs and relevant government agencies and follow up when necessary.
• Communicate shipment status updates and notify customers of any delays, holds, or irregularities.
• Coordinate pickup and delivery schedules with customers, vendors, and internal teams.
• Support warehouse operations, including verifying piece counts upon arrival and assisting with basic cargo handling tasks when needed.
• Monitor inventory levels for shipments stored in warehouse, cooler, or freezer facilities, and assist with inventory counts.
• Prepare and issue freight quotes, working with the team to provide competitive pricing.
• Maintain accurate records of shipments, deliveries, fees, and system updates.
• Assist with file closing by reviewing vendor invoices, checking accuracy, and issuing customer billing according to agreed fee schedules.
• Build and maintain positive relationships with customers through timely and professional communication.
• Learn and stay informed about related regulations and share relevant updates with customers as needed.
• Perform additional administrative or operational support tasks as assigned by management

• Japanese-English bilingual ability
• Strong communication skills with a customer-service mindset, and the ability to work collaboratively within internal teams.
• Good time management skills with the ability to handle multiple tasks in a fast-paced environment.
• Ability to drive a company vehicle when required (valid driver’s license).
• Basic computer skills, including email and data entry.
• Experience in import and logistics is a plus.

• 100% company provided Medical/Dental/Vision, Holiday, Sick Leave, Vacation, 401K, and bonus.