Billing Specialist II

• $25.83 - $31.77 per hour depending on experience, location, and internal equity considerations.

• $25.83 - $31.77 per hour depending on experience, location, and internal equity considerations.

• Benefits Eligibility starts on day ONE
• We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.
• 401K Employer Match up to 4%
• Competitive Time Off Plans
• Must meet eligibility requirements

$25.83 - $31.77 per hour

A Billing Specialist II is responsible for processing the more complex billing for programs where the impact of errors or discrepancies has more impact (revenue), ensuring accuracy and timeliness in invoicing customers or clients. They will also be responsible for resolving billing discrepancies, communicating with customers regarding payment issues, and providing guidance and training to less experienced billing staff. Additionally, they may analyze billing data to identify trends and recommend process improvements to enhance efficiency and accuracy in the billing process.

• Prepares daily and weekly cash deposits and enters all cash receipts, except private fees, into the accounting system.
• Enters units of service provided by various programs into the County billing systems.
• Serves as the agency’s contact with the County and provide necessary support to regional staff to support compliance with County billing requirements.
• Prepares month end statements and invoices to various funding sources and ensure accuracy of amounts billed.
• Maintains appropriate files for billings and cash receipts by program and funding sources.
• Prepares and ensures accuracy of month end ageing.
• Researches and processes follow up on past due accounts, over payments, charge backs, returned and bad checks.
• Responds to accounts receivable phone inquires from internal and external customers.
• Provides documentation and reports relative to Accounts Receivable functions during internal and external audits.
• Assists with training of Finance staff on software systems as directed by the Accounts Receivable Manager.
• Performs other related responsibilities, as assigned, to support specific department/business needs.

H/S or GED and six (6) years of related accounts receivable and data entry experience.

10 key by touch

Microsoft office applications experience

• Strong understanding of billing practices, invoice workflows, and account reconciliation.
• High level of accuracy and attention to detail in data processing and financial reporting.
• Proficient in billing/accounting software and Microsoft Excel.
• Ability to interpret financial documentation and resolve discrepancies effectively.
• Strong organizational skills with the ability to prioritize tasks and manage deadlines.
• Effective communication and interpersonal skills when interacting with clients and internal teams.
• Problem-solving mindset with the ability to streamline processes and improve efficiency.
• Capable of maintaining confidentiality and handling sensitive financial data.
• Adaptability in a dynamic, fast-paced financial or accounting environment.
• Team-oriented with a willingness to support and train others.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls;

reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

N/A Will not have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability. We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.
189.04 (a) and San Francisco Police Code, Article 49. Section 4905.