Front Desk​/Patient Care Coordinator; Physical Therapy Office

Position Status

• Title
  :
  Front Desk Receptionist.
• Status
  : full-time.
• Pay
  : $19-$22 per hour.

iMotion Physical Therapy offers a supportive environment that prioritizes patient care and professional growth.

• This job is not for you if:

• Making money is your only purpose to apply for this job.
• You are not comfortable in handling upset patients.
• You don't like to sell.
• You don't like to ask for money.
• You don't like to help someone.
• You are not in talking on phone.
• You like slow paced and quite environment.
• You like to work in a cubicle with minimum human interaction.
• If loud noises bother you.
• If you feel life is not fair.
• You are not committed to the job for at least 2 years.
• You don't like to lead.
• You feel bored with data entry.
• You don't feel comfortable using a computer.
• You type slow.
• You have not read this ad completely and do not want to complete all steps asked in this ad.

• This job is for you if:

• You want to make money while helping others and making a difference in someone's life.
• You are a people person and love to help people.
• You want to do administrative and clerical work 8 hours a day.
• You love to talk and learn from mistakes.
• You are humble and respectful.
• You have tolerance and skill to handle upset patients.
• Phone skill – able to answer 80% or more phone calls and reply to all voice messages in 2 hours or less.
• Able to enter numbers in a spreadsheet and analyze graphs and data.
• Able to create strategies based on data and improve the condition of the department.
• Able to handle stress.
• Align with the company’s vision and BHAG.
• You know what you are going to do in 3 years.
• You have taken extra steps in applying for this job.
• You can write a page explaining why you are applying for this job and why you are the right fit.

This role provides essential administrative support and exceptional customer service in a fast‑paced medical practice.

Key responsibilities include:

• Check in and check out patients.
• Collect money for patient responsibility portion.
• Coordinate with providers.
• Communicate with billing and authorization department to understand patient’s responsibility.
• Answer and handle phone calls.
• Return voicemails.
• Enter data in a spreadsheet for KPIs.
• Keep the front desk organized and clean.
• Scan documents.
• Apply payments.
• Prepare for next day.
• Check faxes and respond accordingly.
• Schedule patients for future visits.
• Attend team meetings.
• Actively participate in problem‑solving for the department.
• Reconcile data on a daily basis.

For more information about starting your career with us, visit