Home Care - Care Manager

About JFS of Silicon Valley for Center for Aging & Caregiver Services

The Center for Aging and Caregiver Services (CACS) empowers older adults, caregivers, and their families by providing high-quality, compassionate services designed to support independence, enhance well‑being, and address the challenges of aging. Guided by Jewish values, CACS delivers programs and resources that help individuals and families navigate complex care needs with dignity and confidence. Our services are accessible to all, regardless of race, religion, sexual orientation, or ability to pay, reflecting our commitment to inclusivity and community support.

The Home Care - Care Manager is responsible for coordinating and overseeing in‑home care services for clients, ensuring they receive safe, high‑quality, and individualized support. This role involves conducting assessments, developing care plans, monitoring client progress, and collaborating with healthcare providers, caregivers, and families to achieve positive health outcomes. The Home Care - Care Manager values creating partnerships, set and lead in‑service, and creating referral partnerships.

Care Coordination: Provide comprehensive care management services to individuals with complex healthcare needs, including assessment, planning, coordination, monitoring, and evaluation of care plans.

Client Advocacy: Serve as an advocate for clients ensuring their needs and preference are met and promoting their rights and self‑determination thorough the care process.

Multidisciplinary

Collaboration:

Collaborate with healthcare providers, community resources, and other stakeholders to facilitate a seamless continuum of care and promote integration of services.

Assessments and Documentation: Conduct thorough assessments of client needs, develop individualized care plans, and maintain accurate and up to date documentation of all interactions and interventions.

Education and Support: Provide education and support to clients, and their families regarding their health conditions, treatment options, and self‑management strategies.

Quality Improvement: Participate in quality improvement and analyzing data, identifying areas for improvement and implementing evidence‑based practices to enhance care outcomes.

• · Create an audit tool and lead monthly chart audits with the CACS staff,
• · Lead or co‑lead training once a month specific to working with older adults
• · Lead weekly case review with CACS team
• · Sustain a minimum of 20 billable hours per week
• · Collaborate with Manager of Older Adult Services to address and create policies and procedures to improve processes and enhance client experience.
• · Establish partnerships with at least three community‑based organizations.
• · Maintain client confidentiality and ensure necessary releases of information are in the right place.
• · This position may require providing client with transportation services.
• · Other duties as assigned.

Master's degree or Certification in Care Management.

• ·
  
  Experience:
  
  Minimum of two years’ experience in care management or related field, preferably working with individuals with complex care needs.
• · Experience working with Jewish families and familiarity with Jewish culture and values is strongly preferred.
• · Strong understanding of healthcare systems, care coordination principles, and evidence‑based practices. Familiarity with relevant regulations and standards is strongly preferred.
• · Excellent verbal and written communication skills.
• · Strong interpersonal skills with the ability to build rapport, collaborate with multidisciplinary teams, and engage clients in their care.
• · Exceptional organization skills with the ability to prioritize tasks, manage competing responsibilities, and meet project deadlines.
• · Proficiency in using electronic health record systems, Microsoft Office Suite, and other relevant software applications.
• · This position requires the ability to lift 25 pounds, sitting / standing for 30 minutes or more at a time.
• · Reliable transportation, insurance, and California Driver’s License required.

Salary Range: $75,000-$85,000 annually. Full‑Time, Monday to Friday. This role may include occasional weekends and on‑call duties, with compensation per agency policy.

This position is full‑time,37.5 hours/week. The salary iscommensuratewith the selected candidate's qualifications and experience.

Benefits include medical, dental, and vision care; company contributions to 403(b) retirement plan; generous paid time off; supportive colleagues; and a positive work environment in a spacious office setting.

CACS is anequal‑opportunity employer that values diversity at all organizational levels. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.