Software Engineer; L4), JS and Apps Operations

The Role

Netflix’s Platform Apps and Innovation team develops the Netflix app and core playback components that enable the latest audio and video experiences on the world’s largest Smart TV providers. We build the newest Netflix app on devices from Amazon, Google, Roku, LG, Samsung, and others. We unlock new capabilities and continuous improvements, measured by increased velocity of change and excellence in best-in-class TV experiences at scale.

This role is both an external and internal operational excellence position that champions the resolution of issues across components, applications, systems, complex device issues, and app and system configurations. It highlights enhancements to automation, tools, and processes to reduce the team’s overall operational drag.

• Excellent verbal and written communication skills.
• Empathetic toward end users and seeks out areas for improvement.
• Growth mindset – willing to learn new skills.
• Understanding of SDLC and related technologies.
• Experience with front‑end and back‑end languages in some combination of C, C++, Java, C#, scripting such as JavaScript, Python, SQL.
• Some experience with embedded Linux development, administering JIRA or similar, code builds using Jenkins or similar, and collaboration suites like Google or Microsoft docs.

• Support internal teams with high availability of device firmware and app builds.
• Support external partners through their OS updates and Netflix app updates.
• Manage various partner platform app stores by preparing and pushing Netflix app updates and monitoring for regressions.
• Investigate monitoring alerts for app and JS component canaries, propose fixes, or escalate.
• Execute configuration updates in internal systems.
• Report progress and incidents, assess CI health, develop playbooks to increase repeatability for all updates, and assess operational metrics.
• Continuously elevate the starting point for code and component fixes.

Compensation is an annual salary ranging from $100,000 to $720,000. Benefits include health plans, mental health support, a 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family‑forming benefits, and life & serious injury benefits. Paid leave, flexible time off, and other employee perks are also provided.

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.