Principal Product Manager, Platform

Overview

The Principal Product Manager, Payment Platform, leads the evolution and scaling of Netflix’s global payments infrastructure. This role ensures the platform remains robust, flexible, and ready to support high transaction volumes, new business models, and rapid market growth.

This role can be based in Los Gatos or Los Angeles offices, with a hybrid or remote (West Coast) model. Travel will be required to Los Gatos and/or Los Angeles offices.

• Set the strategic direction for the payments platform, ensuring scalability, reliability, and adaptability to new business models and global growth.
• Oversee the design, implementation, and continuous optimization of core payment platform components, including infrastructure, integrations, and developer‑facing APIs.
• Lead efforts to improve platform scalability, performance, and reliability, proactively identifying and addressing bottlenecks.
• Manage and optimize integrations with payment providers, processors, and ecosystem partners to maximize payment success and revenue protection.
• Drive the adoption and integration of machine learning to enhance payment performance and develop the platform for fraud detection and personalized payment flows.
• Collaborate with internal business lines to deliver flexible, reusable payments capabilities that accelerate innovation.
• Partner with cross‑functional teams (engineering, finance, legal, product, data science) to ensure platform solutions meet compliance, security, and business requirements.
• Build strong relationships with external partners to stay ahead of industry trends, regulatory changes, and emerging technologies.
• Partner with other product teams as needed to ensure payment platform solutions seamlessly support new business initiatives and cross‑domain experiences.

• 8+ years of experience in product management, platform engineering, or technical program management within payments.
• Deep understanding of global payment systems, payment processing infrastructure, and third‑party integrations.
• Proven track record of scaling and optimizing large‑scale, high‑availability platforms.
• Experience with API‑first product development and developer platform strategy.
• Familiarity with machine learning applications in payments (e.g., routing optimization, fraud detection).
• Strong understanding of regulatory, compliance, and security requirements for global payments.
• Experience leading cross‑functional teams and collaborating with engineering, operations, finance, legal, and external partners.
• Ability to translate complex technical challenges into scalable, business‑oriented solutions.

• Excellent communication, stakeholder management, and influencing skills.
• Strong analytical and problem‑solving abilities; comfortable with data‑driven decision‑making.
• Outstanding organizational and project management skills, capable of managing multiple priorities in a fast‑paced environment.
• Strategic thinker with a bias for action and continuous improvement.
• High level of ownership, accountability, and attention to detail.
• Ability to mentor and develop talent, fostering a culture of collaboration and innovation.

We offer an annual salary only. The compensation range for this role is $660,000 – $1,000,000. Salary versus stock options can be selected each year as desired.

Netflix provides comprehensive benefits including health plans, mental health support, a 401(k) retirement plan with employer match, a stock option program, disability programs, health savings and flexible spending accounts, family‑forming benefits, and life and serious injury benefits. Paid leave of absence programs are available. Full‑time hourly employees accrue 35 days of paid time off annually; salaried employees have flexible time off rights.

Netflix is an equal‑opportunity employer and celebrates diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.