Pasos Resource Center Receptionist

Student Intermediate Level

Position Summary: Pasos Resource Center(PRC) is centrallylocatedon the UNM-Valencia Campusand providesacademic support and retention services.

The Pasos Resource Centerfront desk serves as an entry pointfor:

Academic Advising Services ,Peer Mentor Program, STEM Tutoring(math and science),andthe

Writing Center which offers tutoring for any type of writing.

The Pasos Resource Center Receptionist is a crucial position as the first and main point of contact forthose who arevisitingor seeking service sand support.

AWork Study Award is required.

Pasos Resource Center Receptionists are expected to:

• Demonstrate excellent customer service in person, onthe phone, and written form.
• Communicate effectively and professionally with faculty, staff, and adiverse student population.
• Maintain high ethical standards and protect the confidentiality of students, faculty,and staffas required by FERPA regulations.
• Greet each person entering the Pasos Resource Centerspace in a cordial manner.
• Ensure students sign in and sign out ofTrac Cloudandmaintainthe Tutor Traclog  listing for all services.
• Monitor and maintain
  
  Bookings appointments,Student Hub,Trac Cloud,check-ins in Target-X,and navigate
  
  Outlook calendar.

Prepare displays and signagefor the Pasos Resource Center. Maintain an appropriate workspace, including but not limited to cleanliness, secure storage ofprivate information. Support and aid in miscellaneous clerical workand data entryas assigned. Attend andparticipateinall requiredtrainingthat pertain to the position.

Opportunity for Advancement.

Minimum Qualifications: Applicants must:
Be a UNM-Valencia or UNM Main Campus student. Have and maintain a cumulative GPA 2.5 or higher at the time of hire.

Preferred Qualifications: Valued, but not required, in applicants.

Familiarity and skill with Canva, Zoom, MS Office (i.e. Outlook, Bookings, Word, Excel, PowerPoint, etc.),

Proficiency in Spanish will be given special consideration

The UNM 5

Resume Cover letter

At least one (1) letter of reference by instructor or former employer