Student Success Advocate

Department Contact

McKenna Garcia, , mcgarciau.edu

External - Open to all applicants

DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:

• Position Title: Student Success Advocate
• College/Division: DACC Dona Ana CC
• Department: 941500-DACC STUDENT DEVELOPMENT UNIT
• Location: Doña Ana Community College
• Offsite
  
  Location:
  
  Travel between multiple campuses may be required on occasion.
• Target Hourly/Salary Rate: $ 43,908.80 - $ 54,885.74;
  Commensurate with Qualifications
• Appointment Full-time Equivalency: 1.0
• FLSA Status: Exempt
• Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
• Contingent Upon Funding: Not Applicable
• Standard
  
  Work Schedule:
  
  Standard (M-F, 8-5)

• Provide comprehensive academic, personal, and student-success support to DACC students throughout their educational journey, with a primary focus on increasing student retention, persistence, and graduation rates.
• Develop and maintain meaningful relationships with assigned students through proactive outreach, regular check-ins, individualized coaching, and ongoing academic support.
• Serve as a consistent point of contact and advocate for students, helping them navigate college processes, identify barriers to success, and connect with appropriate campus and community resources.
• Monitor student progress, academic standing, attendance, enrollment, and other indicators of student engagement to identify students who may be at risk of stopping out or not completing their educational goals.
• Provide individualized success plans and interventions based on students' academic needs, personal circumstances, career goals, and educational aspirations.
• Assist students with academic planning, course selection, degree progression, registration, transfer planning, financial aid navigation, and understanding college policies and procedures.
• Conduct proactive outreach to students who are experiencing academic difficulties, have stopped attending classes, are at risk of withdrawal, or demonstrate other indicators of disengagement.
• Collaborate with faculty, advisors, counselors, financial aid staff, student services, and other campus departments to coordinate wraparound support and address student needs.
• Connect students with tutoring, advising, counseling, financial assistance, basic needs resources, career services, disability services, and other available college and community resources.
• Support students in developing effective academic and life skills, including time management, organization, goal setting, study strategies, self-advocacy, and problem-solving.
• Maintain regular communication with students through in-person meetings, phone calls, email, text messaging, virtual appointments, workshops, and other appropriate communication methods.
• Track and document student contacts, interventions, referrals, progress, and outcomes in accordance with institutional policies and applicable privacy requirements.
• Utilize student data and early alert systems to identify trends, evaluate student needs, and implement timely interventions designed to improve retention and completion.
• Participate in student orientation, recruitment, welcome events, workshops, academic success programs, and other activities that promote student engagement and belonging.
• Help students understand the connection between their academic coursework, career interests, transfer opportunities, and long-term educational and professional goals.
• Encourage student engagement and a sense of belonging by helping students connect with campus organizations, leadership opportunities, peer support, and other student involvement activities.
• Identify systemic or recurring barriers that may negatively affect student persistence and communicate observations and recommendations to appropriate college personnel.
• Collaborate with campus and community partners to strengthen student support services and…