Manager, IT​/Tech

Under administrative direction of the Administrative Captain; plan, organize, and direct the Sheriff’s Office Information Systems and NCIC staff. Direct and coordinate development and production activities of the IS division; lead staff to build and manage a reliable and secure network, analyze, design, implement, and maintain the Sheriff’s Office remote site computer networks, including data and voice communications equipment and systems;

maintain and updates desktop computers and peripherals, provides technical support to users in remote sites throughout the County.

• Bachelor’s degree in computer science or related field with five (5) years of relevant work experience in either application support or computer networking; or equivalent combination of education and work experience sufficient to perform the duties of the position.
• Microsoft Certified Professional, preferred.
• Demonstrated experience with the following:
  • Advanced technical experience troubleshooting Microsoft and Cisco/Meraki networking technologies.
  • Advanced knowledge with Microsoft specific technologies such as DHCP server, remote applications and distributed remote desktop, SQL server, Windows server management tools, Windows 2016/2022 operating systems.
  • Large project management experience.
  • Advanced knowledge of Microsoft Azure as well as the service it provides for orchestration, logging, monitoring, and file storage.
• Pass an initial comprehensive criminal background check and be subject to periodic background checks during the course of your employment in this position.
• Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment.

• Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports.
• May be subject to bending, reaching, kneeling, and lifting such as installing equipment or retrieving files, records, and reports.
• Occasional need to lift equipment and services, weighing 50 lbs. or more.
• The noise level in the work environment is usually moderate.
• Full time work hours for this position consists of scheduled “on call” rotation as a requirement, including nights and weekends.
• Work schedule for this position may include working on religious holidays.
• Utilize, process, and navigate the County’s electronic ERP system as necessary and appropriate based on the needs and requirements of this position.
• This position may be eligible for an alternative worksite arrangement, in accordance with County policy and at the discretion of the Department Head.

The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Assists in developing, evaluating, and implementing department goals, policies, and procedures; evaluates programs and work processes; ensures activities comply with applicable laws, policies, and regulations.
• Manages operations of networks and staff; prioritizes and assigns work and projects; assists with recruiting, trains, and evaluates staff; counsels, coaches, and instructs employees; develops staff and conducts performance evaluations; meets regularly with staff to review assignments and give direction when needed.
• May monitor the budget; prepare special and recurring report for budgets, grants, proposals, and contracts; may recommend and implement changes to existing policies.
• Provides leadership, direction and coaching to staff in the areas of performance management, problem resolution, planning, and work assignments.
• Reviews and implements changes in the network, such as installations and updates.
• Oversees the upgrades and configuration of network printing, directory structures, rights, security, and software on the file servers.
• Conducts research and planning for the department; monitors industry trends and identifies potential…