Veterinary Client Service Representative CSR

Overview

Animal Hospital of Los Lunas is seeking an experienced Veterinary Client Service Representative to join our busy, well-established small animal practice. If you thrive in a fast-paced environment, love working with people and pets, and understand the flow of a veterinary hospital, we want to hear from you.

Our hospital provides wellness care, diagnostics, dentistry, surgery, and compassionate support to dogs and cats and their families. The front desk is the heart of our hospital, and we value the role our CSRs play in client experience and hospital flow.

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Previous experience as a veterinary CSR front-desk team member (required)
• Strong customer service and communication skills
• Ability to schedule appointments accurately and efficiently
• Experience checking in/out clients, collecting payments, and verifying client information
• Comfortable handling multiple phone lines, emails, and in-person clients
• Ability to remain calm, professional, and compassionate in emotional situations
• Detail-oriented, reliable, and a true team player

• Very competitive pay based on experience
• Full-time or part-time opportunities
• Supportive team and positive work environment
• Doctors and management who value front-desk staff
• A practice that emphasizes quality medicine and client education