Night Duty Manager

Job Title: Night Duty Manager, Loughborough Final date to receive applications: Thursday, 30 July 2026 Position:
Full time (37.5 hours per week) working night shifts 5 over 7 days from 11pm 7am Rate of Pay: 28,200.37 per annum Benefits: 25 days annual leave plus bank holidays Paid leave day for your birthday Free access to on-site gym facilities at Burleigh Springs Free meal on shift Free car parking Enrolment into company pension scheme We are currently looking for a confident and enthusiastic individual to join our team as Night Duty Manager.

You will be responsible for managing the smooth operation of the hotel and ensuring the safety of our guests and team members  must be able to deal confidently and proactively with any guest issues, as you will be the first point of contact for our guests overnight. We are looking for an individual with excellent customer service skills, who can communicate effectively with both guests and team members.

You must be able to use your initiative and work well under pressure, whilst consistently delivering an exceptional guest experience. You will have a minimum of one years experience in a customer facing role. Experience in a front of house hospitality operation is desirable, although not essential as full training will be given.

About Us:

Based at Loughborough University Campus, our brand portfolio includes:
Burleigh Court Hotel and Conference Centre Holywell Park Day Conference Centre The Link Hotel The Elite Athlete Centre and Hotel Loughborough University Nursery Every year we host over 92,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over 30 million in enquiries. With excellent customer service at the core of our offer, we are recognised as a leading academic venue, winning multiple awards and accreditations in customer service, business tourism and people management.

We achieve this by putting our guests at the heart of everything we do. We take workplace engagement seriously and are proud to have been awarded the Best Companies accreditation as very good to work for 2025. Simply put, were trying to make Imago Venues a place where people love to be. We care about our people and were kind to each other.

Were ambitious, ethical, sustainable and, most importantly, were accountable. Come join our team!

To apply online, log onto the Imago website To find out more about the role  Closing date: 30th July 2026 Imago Venues are an Equal Opportunities and Disability Confident Committed Employer