Plumber - Manual Labour

Contract | Civic Recruitment Limited | United Kingdom

Posted On 24/07/2026

Work Experience 1-3 years

Construction

City Loughborough

Province Leicestershire

Postal Code LE11

3 months contract with a Local Authority

Job Title:
Plumber – Repairs & Maintenance

Job Purpose

To provide a high-quality responsive repairs and maintenance service to council-owned residential properties across Charnwood. The post holder will undertake plumbing repairs, maintenance, and installation work, ensuring all work is completed safely, efficiently, and to a high standard of workmanship. The role requires a customer-focused individual who is committed to improving local communities and delivering excellent services to tenants.

Key Responsibilities

Plumbing Repairs and Maintenance

• Carry out reactive plumbing repairs and maintenance within council tenanted properties.
• Diagnose faults and identify appropriate repair solutions.
• Install, repair, and maintain plumbing systems, fixtures, and fittings.
• Repair leaks, pipes, taps, toilets, sinks, baths, showers, and drainage systems.
• Complete work to a high standard, ensuring quality workmanship and customer satisfaction.

Customer Service

• Provide excellent customer service and maintain positive relationships with tenants.
• Communicate effectively with residents regarding repairs, work progress, and completion.
• Work respectfully within occupied properties, minimising disruption to tenants.
• Respond professionally to customer queries and service requests.

Health and Safety

• Ensure all work is carried out in accordance with health and safety legislation, policies, and procedures.
• Use tools, equipment, and materials safely and appropriately.
• Maintain a safe and tidy working environment at all times.
• Report hazards, defects, or risks promptly.

Team Working

• Work collaboratively with colleagues within the repairs and maintenance team.
• Support other trade operatives where required.
• Participate in team meetings, training, and development activities.
• Contribute to service improvements and best practice initiatives.

General Duties

• Complete work orders and associated paperwork accurately and within required timescales.
• Maintain stock levels and ensure materials are used efficiently.
• Ensure council vehicles, tools, and equipment are maintained in good condition.
• Undertake any other duties commensurate with the grade and responsibilities of the post.

Experience

• Proven experience carrying out domestic plumbing repairs and maintenance.
• Experience working within occupied residential properties.
• Experience diagnosing and resolving plumbing faults.
• Ability to work independently and manage workload effectively.
• Experience working as part of a maintenance or repairs team.
• Experience working in a social housing or local authority environment.
• Experience in responsive repairs and property maintenance.
• Knowledge of additional building maintenance trades.

Qualifications

• NVQ Level 2 or equivalent qualification in Plumbing.
• Valid qualification demonstrating competence in plumbing installation and maintenance.
• Full UK Driving Licence.
• NVQ Level 3 in Plumbing or related trade qualification.
• Health and Safety qualification (such as CSCS card).
• Additional trade qualifications relevant to property maintenance.

Skills and Competencies

• Excellent plumbing and fault-finding skills.
• Strong attention to detail and pride in workmanship.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Customer-focused approach.
• Good problem-solving skills.
• Ability to prioritise workload and meet deadlines.
• Commitment to quality service delivery and community improvement.

Additional Information

• Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX
  , United Kingdom.
• Hours: 37 hours per week.
• Contract Type: Temporary/Agency Assignment.
• Working Environment: The role involves travelling to and working within council-owned residential properties across the borough.
• Customer Contact: Regular interaction with tenants is required, therefore a strong customer-focused approach and excellent communication skills are essential.
• Health & Safety: All work must be carried out in accordance with current health and safety legislation, policies, and procedures.
• Driving Requirement: A full UK driving licence may be required to travel between properties and locations.
• Equipment & Vehicle: Council-provided tools, equipment, and vehicles (where applicable) must be maintained and used responsibly.