Customer Billing Specialist​/Receptionist

Loop Linen Service, Inc. is a premier provider of comprehensive textile and linen management solutions, serving the hospitality, healthcare, and manufacturing sectors for over 95 years. As an established, family-owned regional leader, the company specializes in delivering high-quality, environmentally sustainable products and services tailored to a diverse client base. Driven by a commitment to operational excellence and customer satisfaction, Loop Linen focuses on cultivating enduring, long-term business relationships.

Our legacy of stability, sustainability, and service reliability makes Loop Linen Service an exceptional organization for professionals seeking a dependable and growth-oriented career.

Loop Linen Service, Inc. is seeking a professional, detail-oriented Customer Billing Specialist/Receptionist to join our dedicated Administrative Team. This dual-function role serves as both the professional face of our front office and a critical component of our financial operations.

• Maintained high standards of professionalism while welcoming onsite visitors and managing front-desk arrivals.
• Prepare and reconcile daily mail-in payments, including deposit documentation and supporting spreadsheets.
• Prepare and reconcile driver deposits, ensuring accuracy and proper documentation.
• Process route activity, including daily route settlement and balancing.
• Generate and distribute accurate customer invoices in a timely manner.
• Investigate and resolve discrepancies related to payments, invoices, or route settlements.
• Answer incoming calls, respond to customer inquiries, and take customer orders as needed.
• Utilize accounting software systems to perform billing, reporting, and reconciliation tasks.
• Develop and maintain automated spreadsheets to track financial data and improve efficiency.
• Organize and maintain accurate, up-to-date financial records and retention files in compliance with company policy.
• Assist with financial reporting and analysis as requested by management.
• Operate standard office equipment, including computers, copiers, scanners, and calculators.
• Maintain a clean, organized, and professional work environment.
• Perform additional administrative or accounting duties as assigned.

• High School Diploma or GED equivalent required, college level accounting classes or Accounting Degree preferred
• 4-6 years hands-on accounting experience
• Basic computer skills and word processing (Excel, Word)
• Good mathematical background
• Some experience with spreadsheets and automated accounting systems
• Ability to sort, check, count, and verify numbers
• Ability to multi-task, prioritize and work efficiently
• Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers
• Ability to work independently, self-starter, energetic
• Ability to demonstrate good common sense and sound judgment
• Flexibility to adapt to all situations and work varied hours
• Ability to use 10-key calculator for a variety of accounting functions
• Ability to perform at high levels in a fast-paced ever-changing work environment
• Ability to anticipate work needs and follow through with minimum direction
• Perform other duties as assigned or required

• Comprehensive Health, Dental, and Vision insurance plans
• 401(k) retirement savings plan
• Paid time off
• Life insurance and short-term disability options
• Training and development