Revenue & People Operations Supervisor, Area

Revenue & People Operations Supervisor, Area Position Overview

The Revenue & People Operations Supervisor, Area supports the daily financial and people operations of 2–3 assigned accounts, performing the hands-on work of cash office administration, HQ reporting, accounts payable coordination, and day-to-day people operations tasks across the employee lifecycle at each location. This role may supervise assigned team members at each account, providing task direction and quality checks on their work under the guidance of the General Manager.

The Revenue & People Operations Supervisor, Area operates primarily through direct execution of established processes — cash reconciliation, timekeeping administration, onboarding coordination — across assigned accounts, escalating discrepancies, policy questions, and non-routine issues to site leadership at the relevant account rather than resolving them independently. Their core responsibility is the accurate, timely, and compliant completion of daily financial and people-operations tasks that keep each assigned location running.

This role performs the daily work of cash office administration and financial reporting across assigned accounts, following established HQ processes and escalating variances to the Management team at each location.

• Supervise assigned cashiers, evaluate performance, and coach and document cash handling practices at each assigned account
• Oversee daily cash office operations across assigned accounts, ensuring accuracy, security, and timely completion of HQ-required reporting
• Complete required HQ reporting for each assigned account, including Petty Cash, OSCR, Gross Sales Report, OFR, Trial Balance Reports, Invoicing, Fintech, and Sales by Stand reports
• Administer HQ Accounts Payable software and related transmissions and reports across assigned accounts
• Contact vendors to reconcile invoice discrepancies, shortages, over shipments, or arrange emergency shipments at any assigned account
• Meet fiscal deadlines and communicate financial variances to the Management team promptly at each location
• Support payroll and controllable profit tracking within established budget guidelines through scheduling and coverage planning across assigned accounts

This role provides day-to-day administrative and facilities support across assigned accounts, following established procedures and communicating issues to the appropriate team at each location.

• Maintain storage systems and warehousing procedures to support efficient use of space at each assigned account
• Provide branch administrative support, including phones, word processing, and related office functions, across assigned accounts
• Document and communicate discrepancies, including employee accountability issues, to the office and Management team at each account
• Communicate routinely with SSA HQ, the Director of Audits and Controls, the Office Team, and the client and site Management Team at each assigned account
• Maintain a clean, safe, and organized work environment across all assigned accounts, and support SSAfety training and daily operational expectations

This role supports the day-to-day people operations function across assigned accounts, executing established onboarding and recruiting processes and escalating exceptions to site leadership at the relevant account.

• Support the on-site employee experience from hire to exit at each assigned account, helping build a welcoming and engaged team culture
• Help execute HQ-led and local employee engagement activities under the direction of leadership at each account
• Serve as the first point of contact for day-to-day questions on EAP, leave, and benefit programs…