Administrative Passport Support Associate

Overview

Join the passport team in New Orleans! Kelly Government Solutions is currently seeking an Administrative Support Associate to join our passport team. This is a full-time, long-term, on-site position.

Job Title: Administrative Passport Support Associate
Location: New Orleans
Shift: This is a 1st shift, full-time, long term position that is 100% ONSITE – Monday – Friday

We offer a competitive compensation structure designed to give you flexibility:

• Base Pay: $18.50/hour
• H&W Benefit:
  An additional $4.93/hour (Health & Welfare).
• Your choice:
  Take it as cash, apply it toward medical premiums, or boost your 401(k) savings.

Required Qualifications

• Ability to successfully complete a government MRPT public clearance background
• At least two year’s work experience preferably in an administrative or customer service field using office equipment and software such as Microsoft Office
• Be at least a high school graduate or equivalent
• Lift up to 25-30lbs occasionally
• Ability to sit or stand for long periods of time
• Able to conduct repetitive body movements, push, pull, reach, bend and lift

Core Duties

• Process passport applications: receive, review, scan, data entry, print, mail, and archive.
• Operate office equipment: scanners, mailers, and TDIS-PD system.
• Provide customer service: assist applicants at counters, schedule appointments, and provide information.
• Quality assurance: verify application completeness, document compliance, and fee accuracy.
• Administrative tasks: file, data entry, cashiering, and receptionist duties.
• Training and support: assist with agent training and maintain electronic records.
• Resolve application discrepancies and undeliverable mail.
• Generate correspondence and re-batch applications.
• Assist with special projects as needed.

Benefits

• This is a contract to hire position which offers competitive compensation and a comprehensive benefit package
• Optional health, vision, and dental plans
• Paid Vacation (80 hours)
• Paid sick leave (56 hours accrued)
• 11 paid federal holidays
• 401 K plan
• HW pay (included in pay rate)

If you are interested in this opportunity or know someone who would be interested and qualified, apply today or contact Kristi Boggs by sending a resume to

Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike.

KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, short-term disability, and a transportation spending account. In addition, this position offers employees the ability to earn up to 80 hours of paid time off upon completion of one year of service and eleven paid holidays per benefit year.

We also offer a generous defined 401(k) contribution to help you save for retirement. Visit https://(Use the "Apply for this Job" box below). for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Government Solutions?

Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world’s most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of…