Front Desk Receptionist

About the Role:

As our Front Desk Receptionist, you’ll play a key role in shaping the patient experience from the moment someone walks through the door. You’ll rotate between our three office locations during the week, helping keep daily operations running smoothly while creating a welcoming and organized environment for patients and families. This is a fast‑paced, people‑focused position where no two days are exactly alike — ideal for someone who enjoys staying organized, multitasking, and working closely with both patients and team members.

Schedule:

Full‑time Monday through Thursday. Availability required between 7:45AM and 5:00PM.

• Welcome and check in patients with professionalism and warmth
• Answer and manage multi‑line phone calls
• Schedule, confirm, and coordinate appointments
• Verify insurance information and assist with billing questions
• Collect payments and maintain accurate patient records
• Support the clinical team with administrative tasks
• Help maintain a clean, organized, and welcoming front office environment across all locations

• Friendly, professional, and dependable
• Strong communication and customer service skills
• Comfortable multitasking in a busy office environment
• Organized and detail‑oriented
• Previous dental, orthodontic, or medical front office experience is a plus