Receptionist, Administrative​/Clerical

Immediate opening for a receptionist to join our team. Greet, communicate with and welcome clients and visitors. Answer, screen and direct phone calls in a polite and professional manner. Provide management, general administrative and clerical support to agency staff. Qualified candidate must possess professional personal presentation. Attention to detail, initiative, flexibility and reliability are a must. High school diploma or equivalent required.

Associate's degree in business administration or related field preferred.

Superior benefit package including paid leave, no nights, no weekends or holidays, health, dental and vision insurance, and IPERS retirement system.

EOE AD#2610

• Maintain the front desk during regular business hours.
• Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to the specific destinations.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Maintain a current record of staff members' whereabouts and availability.
• Keep the lobby area clean and professional.
• Answer all phone calls and direct calls to the appropriate person, transfer to voicemail, or take a written message.
• Handle inquiries and provide information regarding programming, services and staff scheduling.
• Collect and sort all incoming and outgoing mail and drop it off at the end of shift.
• Maintain the postage machine and refill as necessary.
• Maintain copy machines throughout the administrative building; refill paper, call for repairs, and take monthly copy counts for the Fiscal Department.
• Make necessary bank deposits for the fiscal department.
• Operate other office equipment as directed.
• File documents as directed.
• Escort groups on city or establishment tours as needed.
• Conduct quarterly inventory counts of supplies and equipment in-house.
• Distribute supplies requested for program use when budget allows.
• Order necessary supplies from outside vendors, ensuring cost efficiency.
• Arrange teleconference calls.
• Maintain telephone logs, phone system, and staff directory.
• Collect payments as necessary.
• Maintain monthly calendar and employee birthday list.

• High school diploma or equivalent.
• Associate's degree in office or related field preferred.
• Two years of inventory control experience or one year as a receptionist/secretary.
• Ability to establish priorities and meet deadlines.
• Proficiency with a multi-line telephone system or switchboard.
• Knowledge of postal requirements and ability to maintain accurate counts of all agency equipment and supplies.
• Strong communication skills with vendors, visitors, and callers.
• Accuracy in routing callers and recording messages.
• Typing speed of 55 wpm with high accuracy.
• Basic math, grammar, spelling, and punctuation skills.
• Knowledge of Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher) and other office equipment.
• Ability to work with confidential information.
• Team‑based work ability and adaptability to changing needs.
• Physical ability to move supplies, lift boxes, and use a 2‑wheel cart.
• Drive a car, maintain a valid license and insurance.
• Ability to pass a physical exam.
• Willingness to receive accommodations for disabilities.

• Must be able to read documents and use a computer.
• Must be able to communicate with coworkers, visitors, and callers.
• Must be able to move supplies delivered to the department.
• Must be able to use a 2‑wheel cart to move boxes of supplies and paper projects.
• Must be able to write, type, and use a phone system, copier, and fax machine.

This job is performed in normal office conditions with no significant exposure to dust, heat, fumes, or other hazards.

All requirements are subject to reasonable accommodation for qualified individuals with disabilities. Employees will be required to follow any additional job‑related duties requested by their supervisor. The employer reserves the right to change or reassign job duties at any time. New Opportunities, Inc. is an "At Will" employer governed by the employment laws of the State of Iowa.

EOE AD#2610