RNC Office Coordinator

Location: Iowa

Carolina Comfort Air has a RNC Office Coordinator Position open for our Clayton Location.

The RNC (Residential New Construction) Office Coordinator reports to CCA Operations Manager and works collaboratively with other CCA employees in leading the Company towards its long-term vision of being the premier HVAC Services provider. An employee in this class performs the full range of duties associated with the company’s documentation, record keeping and customer service. Normal supervision is given to this employee.

The RNC Assistant is a non-exempt position and is expected to act as an ambassador for the CCA brand.

Schedule:

Monday-Friday 8am-5pmPrimary Responsibilities & Expectations:

Write RI / TO tickets (2+ weeks)
ST Sites Read & Print Redlines Print Plot Plan Make Layouts Clean Plans as needed

Write Callback tickets as needed

Send Layouts, Plans, Plot Plans, Permits & Tickets to Jacksonville Requesting PO’s & Time on Job Checking Builder Portals for new jobs & reschedules

Communicating with Jacksonville about moving jobs on the board

Maintain updated Calendar Communicate with Supervisors & Builders Rebates - Jax Check Builder warranty Portals & Schedule accordingly.

Schedule Builder Requested Warranty Schedule Supervisor Appointments Enter Homeowner Notes into STResponding to emails in a timely manner

Skills Needed:

Strong computer, typing and writing skills

Excellent customer service and communications skills

Experience with a wide variety of computer applications

Reliability, accountability, a sense of urgency and a positive attitude required

Ability to work a standard shift with the possibility of also working non-standard hours when required.

Education:

Minimum of a high school diploma.m
#J-18808-Ljbffr