Commercial Escrow Assistant; In Office

First American is looking to add an Escrow Assistant to our growing commercial real estate team. In this role, you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

• Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
• Communicate regularly with customers during the escrow process; adapt communication style as needed
• Interpret various agreements as they relate to escrow closings
• Work with innovative technologies to enable escrow transactions and communicate with customers to provide a phenomenal customer experience
• Provide front desk coverage and administrative support, including managing voicemail inquiries, receiving and distributing mail/packages, and assisting with in-office customer check pickups
• Support Construction Disbursing and Escrow teams with operational tasks such as approving wires, preparing and mailing checks, depositing escrow funds, submitting documents for recording, and scanning/distributing documents to the appropriate teams

• Exceptional at prioritizing time and workloads to meet established deadlines
• Passionate about helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships
• Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn
• Thrives in contributing to a team where we come together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• 2+ years of escrow-related experience preferred

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and employee stock purchase plan.