Senior Administrative Specialist — Executive Support & Reporting

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Location: New Orleans, Louisiana, United States

Company: Entergy

Job Title: Specialist
- Admin I
- Sr.

Work Place Flexibility: Onsite

Legal Entity: Entergy New Orleans, LLC

This position can be filled as a Specialist Admin I, II, III or Sr depending upon the candidate’s background/experience.

Job Summary/Purpose

This position will coordinate all administrative functions and provide multifaceted administrative support to department management and staff. Responsibilities typically include scheduling appointments, coordinating incoming mail, maintaining the calendar, making travel arrangements, arranging meetings, etc. Responsibilities also may include running and tracking projects and programs associated with senior management administrative support, accurately producing a variety of reports and presentations using the appropriate software for word processing, graphics and spreadsheets, preparing, and/or updating functionally related reports and records, developing, and/or participating in special projects.

Job Duties/Responsibilities

Provide secretarial and administrative support to department manager.

Manage calendar, schedule events, travel arrangements, expense accounts, departmental meetings, and arrange conference calls.

Manage correspondence and routine documents and presentations given minimal direction.

Prepare documents, spreadsheets, presentations, interoffice correspondence, and copies.

Manage administrative affairs of the department including invoice processing, supply equipment procurement, training records, oversee departmental records retention compliance, etc.

Handle multiple assignments, work within deadlines, and maintain confidentiality of departmental issues.

Be proactive in forwarding work issues to the appropriate managers/supervisors.

Minimum education required of the position

Desired:
Bachelor's degree in a technical field (e.g., information systems, accounting, business, finance, economics, etc.) or equivalent work experience.

Minimum experience required of the position

Specialist-Admin I: 0-2 years of experience

Specialist-Admin II: 2-4 years of experience

Specialist-Admin III: 4-6 years of experience

Specialist-Admin Sr: 6+ years of experience

Minimum knowledge, skills, and abilities required of the position

Must be proficient in CIS and CCS billing systems, have good knowledge of Entergy's rates, regulations, programs and payment options, and understand business processes related to Entergy's regulated companies. Must have the ability to resolve process failures from several groups that touch customer accounts and be a responsible member of a team that ensures the accurate billing of Entergy's electric and gas customers.

Must be dependable, self-motivated, goal oriented, organized and able to manage multiple tasks with little or no supervision. Strong computer skills required, including Microsoft applications (Outlook, Word, Excel, PowerPoint) and Entergy system applications. Must possess strong written and oral communication skills and have the ability to develop presentations, including training and meeting materials. Must maintain confidentiality at all times. Thorough knowledge and demonstrated understanding and appreciation of Entergy's safe work practices.

Demonstrated maturity in decision making and respect of peers. Working knowledge Microsoft Office toolkit application and Entergy's system applications. Excellent oral and written communication skills required, as well as good analytical and organizational skills. Understand Entergy's rates and regulations and programs and payment options. Understand business processes related to Entergy's regulated companies. Understand Corporate programs and initiatives such as ECI, Shared Values, Code of Integrity, etc.

Any certificates, licenses, etc. required of the position

Must be EEI SASS Test recommended.

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An Equal Opportunity Employer,…