Principal Administrative Officer (2026-27 SY

Position Title

Principal Administrative Officer

• Department: Executive Leadership
• Reports to: Executive Director
• Work Schedule: 12-month
• Employment Type: Full time, Exempt
• Location: Harvey, LA
• Start Date: Immediate

Jefferson RISE Charter School is seeking a highly effective Principal Administrative Officer who is committed to ensuring students, families, and staff receive timely, professional, and responsive support. The Principal Administrative Officer serves as a representative of the Principal’s Office and is responsible for managing stakeholder concerns, facilitating communication, supporting accountability conversations, and ensuring issues are routed and followed through to resolution.

This role plays a critical part in maintaining trust, strengthening relationships, and ensuring concerns are addressed efficiently and professionally.

• Serve as a representative of the Principal’s Office for parent and community concerns
• Meet with families to gather information and understand concerns
• Explain school processes, expectations, and next steps clearly
• Respond to parent inquiries in a timely, professional manner
• Coordinate meetings between families and school personnel
• Ensure consistent follow-up and communication with stakeholders
• Build strong relationships while maintaining school expectations

• Serve as a primary intake point for administrative concerns
• Gather and document information related to complaints, concerns, and appeals
• Maintain clear, organized records of meetings and follow-up actions
• Route issues to appropriate administrators for decision-making
• Monitor open issues and ensure timely follow-through
• Resolve routine concerns while escalating more complex situations

• Support school leaders in addressing lower-level accountability concerns
• Participate in meetings related to attendance, deadlines, and professionalism
• Document conversations and maintain appropriate records
• Monitor follow-up actions and communicate progress to leadership
• Serve as the Principal’s designee in designated staff conversations
• Reinforce expectations related to professionalism and accountability

• Support leadership with administrative projects and initiatives
• Prepare correspondence, reports, and meeting materials
• Coordinate logistics for meetings, events, and stakeholder interactions
• Support communication systems that improve responsiveness and clarity
• Maintain confidentiality in all matters

• Represent the Principal’s Office in designated meetings and conversations
• Communicate expectations, processes, and decisions clearly and professionally
• Serve as a professional ambassador for Jefferson RISE
• Build trust with families and staff while maintaining alignment with leadership

• Bachelor’s degree preferred
• 3+ years of experience in education, administration, customer service, HR, or a related field
• Strong interpersonal and relationship-building skills
• Demonstrated ability to navigate difficult or sensitive conversations professionally
• Strong conflict resolution and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Ability to maintain confidentiality and exercise sound judgment
• Proficiency in Google Workspace

• Builds trust quickly with students, families, and staff
• Remains calm, professional, and solutions-oriented under pressure
• Communicates clearly, directly, and respectfully
• Balances empathy with firm expectations and accountability
• Follow through consistently and ensures issues are resolved
• Comfortable representing school leadership in designated situations
• Values responsiveness, professionalism, and strong relationships
• Believes every student has a path worth investing in
• Collaborative, dependable, and committed to a positive school culture

Jefferson RISE offers competitive compensation tied to performance and qualifications. We do not follow a traditional salary schedule…