Front Office Manager​/ Aftercare Teacher

Opening Statement

The Waldorf School of New Orleans (WSNO) Front Desk Manager/Aftercare Teacher serves a dual role supporting both the administrative and educational functions of the school.

The Waldorf School of New Orleans (WSNO) is a private, non‑profit, independent school that integrates academics with the arts, culture, and community. Our mission is to awaken and draw out each child’s individual strength and integrity, allowing them to become a free thinker; a courageous seeker of truth and knowledge; and an empathetic, enthusiastic participant and innovator in local culture and global society.

• Serve as the first point of contact for families, staff, vendors, visitors, and community members, providing exceptional customer service both in person and by phone.
• Answer, screen, and direct incoming calls; record and deliver messages as needed.
• Welcome visitors and ensure adherence to school security protocols and sign‑in procedures.
• Manage parent, visitor, faculty, and staff sign‑in records.
• Receive, process, and distribute incoming mail and packages and coordinate outgoing mailings.
• Prepare and coordinate weekly check mailings and other school correspondence.
• Maintain front office procedures, forms, manuals, and operational documents.
• Coordinate and supervise front desk coverage to ensure consistent office operations.
• Maintain office supply inventory and place orders as needed.
• Support the upkeep and organization of administrative areas, faculty break rooms, and shared office spaces.
• Assist with meeting preparation, logistics, and administrative support for school events and activities.

• Manage daily student attendance and distribute tardy stones.
• Create, maintain, and organize student files and records.
• Maintain student directories, class lists, reports, and other student‑related documentation.
• Conduct periodic audits of student records to ensure compliance and completeness.
• Manage transportation release forms, health and allergy forms, medication forms, physical examinations, and immunization records.
• Prepare and maintain field trip documentation and coordinate transportation arrangements.
• Organize and maintain parent‑teacher conference sign‑up systems.
• Provide administrative support to faculty and staff as needed.

• Serve as the primary contact for teacher absences and coordinate substitute teacher coverage.
• Maintain substitute teacher lists, records, and substitute binders.
• Communicate with parents regarding student needs, attendance matters, and other school‑related concerns throughout the school day.

• Coordinate maintenance and upkeep of office areas, equipment, and furnishings.
• Monitor and arrange servicing of office equipment, including copiers, printers, and communication systems.
• Assist with maintaining a clean, organized, and functional administrative environment.
• Conduct monthly emergency preparedness drills, including fire and tornado drills.
• Support annual staff training and compliance requirements related to school licensing and safety procedures.

• Provide supervision, care, and support for children enrolled in the After Care Program.
• Plan and implement developmentally appropriate activities consistent with the school’s educational philosophy and program goals.
• Foster a safe, nurturing, and engaging environment for students.
• Monitor student behavior and ensure the well‑being of all children in the program.
• Communicate effectively with parents and guardians during student dismissal.
• Ensure accurate sign‑out procedures for student pick‑up.
• Maintain cleanliness and organization of classrooms and aftercare spaces.
• Assist with end‑of‑day facility responsibilities, including securing classrooms and common areas, adjusting thermostats, turning off lights, and ensuring school facilities are properly closed and secured.

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum of two years of office management or administrative experience; school‑based experience preferred.
• Supervisory experience preferred.
• E…