Administrative Assistant 5

Louisiana Department of Public Safety & Corrections – Corrections Services

www.doc.louisiana.gov

Jackson, LA

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This is an opportunity to become part of a dedicated team supporting public safety, working in a correctional facility where professionalism, resilience, and teamwork are essential.

Dixon Correctional Institute is seeking a highly organized, detail-oriented Administrative Assistant to provide professional clerical and administrative support within a fast-paced correctional environment. The ideal candidate is dependable, able to manage multiple priorities, and committed to supporting the facility’s mission of safety, security, and rehabilitation.

Key responsibilities include preparing and maintaining records and reports, coordinating daily office operations, assisting staff and visitors, managing correspondence, and ensuring accurate and timely data entry. Strong communication skills, proficiency with standard office software, and the ability to work effectively with diverse groups are essential.

This position offers an opportunity to contribute meaningfully to public service while supporting the operational needs of the institution. Qualified applicants are encouraged to apply and join the dedicated team at Dixon Correctional Institute.

• Culture
  : DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.
• Growth
  :
  Professional growth is encouraged at DOC through numerous avenues.
• Benefits
  : DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post-retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10’s may be an available benefit for certain positions upon meeting the policy requirements.

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Four years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Provide clerical and administrative support to departmental staff, including preparing correspondence, reports, forms, and other documents.
• Maintain accurate filing systems—both electronic and physical—and ensure records are organized, updated, and accessible.
• Enter and verify data in internal databases, tracking logs, and state reporting systems with a high level of accuracy.
• Answer and route phone calls, greet visitors, and provide general information in accordance with facility protocols.
• Schedule meetings, coordinate appointments, and assist with calendar…