Automotive Internal Advisor

Dealership: L0385 Ramsey Mazda Ramsey Mazda Hiring:
Internal Advisor Pay: $75, USD Annually, based on production

Schedule:

We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Reports to:

Service Manager Onsite in Urbandale, Iowa

At Ramsey Mazda in Urbandale, you'll join a customer-focused dealership serving the Greater Des Moines community with new and pre-owned vehicle sales, service, parts, and collision support. Our team is committed to creating a welcoming experience for customers while giving employees the resources and opportunities to grow. Join an established Mazda dealership with a strong presence in the Des Moines area.

Work alongside a team known for customer-focused service. Build your skills through ongoing training, development, and manufacturer resources. Be part of a full-service dealership with opportunities across sales, service, parts, and collision. Join a team focused on communication, teamwork, quality, and earning long-term customer relationships.

• Partner with Sales and Service leadership to manage used vehicle reconditioning goals, workflow, quality standards, and turnaround times.
• Inspect trade-ins and auction purchases to identify required mechanical, safety, cosmetic, and reconditioning work.
• Review vehicles for open safety recalls and document applicable repair needs.
• Prepare and review reconditioning estimates for labor, parts, timing, and overall vehicle investment.
• Coordinate repairs, detailing, vendor work, and quality-control checks to ensure vehicles meet dealership safety and appearance standards.
• Track each vehicle throughout the reconditioning process and help maintain the goal of completing vehicles within 72 hours.
• Coordinate vehicle photos and online listing details with the appropriate dealership teams.
• Monitor reconditioning quality, productivity, and vendor performance, and communicate updates to Sales and Service leadership.
• Support a collaborative culture while helping resolve workflow or quality concerns.

• 1+ years experience in automotive service, used vehicle operations, reconditioning, or a related dealership environment.
• Knowledge of vehicle inspections, repair estimates, parts, labor, and reconditioning processes.
• Strong organization while managing priorities Comfort tracking vehicle status, costs, deadlines, and reconditioning progress.
• Valid driver's license and an acceptable driving record.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at to

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation,…