Scenic Division Sales Manager

About The Company

Downtown Fab Works is a leader in scenic and architectural fabrication, providing high-quality custom solutions for the entertainment, events, exhibit and architectural industries. We are a team of multidisciplinary craftspeople and professionals who enjoy out-of-the-box thinking to bring designs and visions to life, while providing maximum engagement with the user every step of the way.

Our vision is to become the Gulf South’s first choice for custom fabrication for events, exhibits, and themed environments. We are growing our team of creative, open-minded, and collaborative people from diverse skill sets and backgrounds, and use that knowledge to elevate the quality of the experience for our team and our clients.

We are seeking an experienced, driven, and results-oriented Sales Manager to lead the outside sales efforts for our Scenic Division. Our Scenic Division is our pipeline to serve the experiential marketing, events and entertainment industries. This role is responsible for growing our client base for the entertainment side of our business, ensuring customer retention, and managing the sales process of what they sell, from lead generation to project closeout.

The ideal candidate has experience in sales for events and brand experiences, understands the sales process and negotiation, and excels in relationship-building and client coordination. The position reports to the head of the Sales Department.

• Build our client base for the scenic division, ensuring ongoing satisfaction and repeat business.
• Oversee client retention efforts and assist project teams in ensuring positive client relationships throughout the project lifecycle.
• Administer customer retention closeout processes to ensure satisfaction post-project.

• Identify and develop new business opportunities through prospecting, networking, and other effective capturing methods.
• Assist in new client acquisition and manage new customer onboarding.
• Build and maintain relationships with new and existing clients to understand their scenic fabrication needs.
• Negotiate contracts and close deals in alignment with company goals.

• Oversee the estimation process for scenic projects, ensuring accurate and competitive pricing.
• Prepare and present quotes, proposals, and pricing based on project specifications.
• Collaborate with fabrication and administrative teams to facilitate kick-off meetings for converted contracts.
• Review and interpret client contracts with a working understanding of key terms, obligations, and risk areas.
• Coordinate contract execution and maintain organized records of signed agreements, deliverables, and milestones.
• Track and report on sales performance, market trends, and customer feedback.
• Stay informed on industry developments, materials, and fabrication techniques to provide informed recommendations.

Efficient communicator - able to communicate effectively with external and internal communications. Able to communicate client needs to the team and to communicate Downtown Fab Works needs to the client.

Team leader - proper estimation requires gathering information from peers and vendors. This person needs to be patient and communicative while understanding how to drive proposals forward with urgency when required.

Problem-solving - this is a growing business, and there are always unforeseen challenges. Being able to troubleshoot and communicate through a problem with peers is critical to this role.

Efficient operator - understands the value of everyone’s time. The person who fills this position needs to make sure that goals are achieved in a timely manner and manage their workflow accordingly.

Organized and able to scale - understands the importance of administrative organization, including file and document management, time management, and software to achieve administrative scale.

Emotional intelligence — has the ability to read people, adapt their approach, and work effectively with a diverse team of skilled craftspeople and creative professionals.

• A minimum of 5…