Service Operator; Dispatch

Job Title

Service Operator (Work Dispatch)

Responsible for maintaining and acting as custodian of departmental records. Acts as a key support in invoicing, time entry, and reporting activities for the department.

• Input departmental invoicing into accounts payable systems.
• Maintain accuracy of all crew employees’ time entry, vacation, and illness activity.
• Generate reports, spreadsheets, and monthly mileage reports.
• Manage office supplies, reconcile corporate purchasing card and set up meetings.
• Assist in all safety activities.

• High school diploma or equivalent work experience. Desired: college or university degree.
• Knowledge of Microsoft Office Applications and Entergy Corporate applications (DSS, DIS, Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM & Time and Labor). Familiarity with CCS and all company policies and procedures.
• Excellent written and oral communication skills with internal and external customers.
• Willingness to work extended hours, be a self‑starter, and possess high initiative and multitasking ability.
• Must be willing to assume a storm restoration role and travel if necessary.
• Successful completion of the EEI CAB/SASS test.

As a provider of essential services, Entergy expects employees to be available for additional hours, alternate locations, or additional duties related to storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime for such duties. This position is designated as Safety Sensitive and is subject to mandatory pre‑employment and random drug testing.

Louisiana – Luling

Corporate

Nonexempt

No Relocation Offered

Non Bargaining Unit

Up to 25%

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws.

The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any unlawful employee harassment based on the protected characteristics listed above.

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on behalf of the applicant. If you require an accommodation, please provide your name, contact number, the requested accommodation, and the requisition number.