Strategic Operations Specialist

Why This Role Exists

At MSB Consulting Engineers, operational excellence is built through consistency, accountability, trusted relationships, and careful attention to the details that protect and support our business.

The Strategic Operations Specialist serves as a trusted operational partner to executive leadership, providing stewardship over critical operational processes that allow leaders to focus on serving clients, developing employees, and growing the business. While this position has no direct supervisory responsibility, it has broad organizational impact through coordination of strategic operational initiatives, contract administration, corporate compliance, risk management support, executive projects, and other business‑critical processes.

This role is ideal for someone who enjoys bringing order to complexity, solving problems before they become issues, and understanding that the small details often make the biggest difference.

Success at MSB is measured not only by what we accomplish, but by how we accomplish it. Our Core Values define the behaviors we expect of every team member.

Lead with Energy

We lean into every challenge with initiative, positivity, and determination. We show up prepared, accessible, and engaged.

Trust is the Foundation

We build trust through honesty, expertise, respect, empathy, honoring commitments, and treating others as partners.

Own It, Deliver It

We follow through, double‑check the details, and take the extra steps to ensure quality and impact.

Stronger Together

We collaborate openly because together we achieve more.

Enjoy the Journey

We celebrate progress and foster optimism, resilience, and purpose.

The Strategic Operations Specialist coordinates and helps improve key operational processes that protect the Company's interests and support its continued success. This role serves as a central point of coordination for contract administration, corporate compliance, insurance documentation, operational budget coordination, executive initiatives, vendor relationships, and strategic business activities.

This role helps protect MSB's people, clients, and business by coordinating operational processes that reduce organizational risk, strengthen accountability, and support long‑term success.

At MSB, ownership means more than completing tasks. It means taking responsibility from start to finish, following through on commitments, paying attention to the details, and delivering results that protect the Company and support those around you.

Coordinate the lifecycle of client contracts, MSAs, subcontract agreements, and NDAs from receipt through execution, tracking, renewal, and archival. Coordinate review and negotiations with leadership; maintain databases; monitor renewals; maintain executed files; and communicate upcoming renewals.

Coordinate Secretary of State registrations, annual reports, business licenses, engineering registrations, compliance calendars, regulatory deadlines, and corporate records.

Coordinate insurance renewals, certificates of insurance, bond requests, subcontractor COIs and W‑9s, broker communications, and compliance documentation.

Coordinate the annual Operations budget development process for assigned corporate function, including gathering departmental input, tracking timelines, consolidating information, and supporting executive review.

In addition, responsibilities include:

• Preparing executive reports, presentations, and supporting documentation.
• Tracking operational action items and follow‑up activities.
• Coordinating executive and cross‑functional special projects.
• Supporting strategic initiatives through organization, communication and execution.
• Identifying practical process improvements that enhance efficiency and accountability.

Maintain and enhance operational tracking systems, document management practices, contract databases, and client or vendor compliance portals while identifying…