Performance Improvement Specialist III

Your job is more than a job. Help Us Make Great Care Even Better At LCMC Health, we're always looking for ways to improve the care we provide to our patients, our teams, and our communities.

As a Clinical Performance Improvement Specialist II, you'll be part detective, part strategist, and part change champion - using data, collaboration, and continuous improvement tools to help solve complex healthcare challenges. In this role, you'll lead projects that improve quality, safety, efficiency, and the overall patient experience. You'll partner with clinical and operational leaders, bring teams together to solve problems, and turn ideas into measurable results.

If you love finding smarter ways to work, enjoy digging into data, and thrive when helping others succeed, this could be the perfect fit.

• Lead improvement projects from idea to implementation, helping teams achieve meaningful and sustainable results
• Partner with leaders and frontline team members to identify opportunities for improvement across clinical and operational areas
• Analyze data, identify trends, and uncover root causes behind process challenges
• Facilitate workflow mapping sessions, brainstorming meetings, Kaizen events, and other improvement activities
• Apply Lean, Six Sigma, PDSA, and other continuous improvement methodologies to reduce waste and improve reliability
• Develop practical solutions that make work easier, safer, and more efficient
• Create and monitor key performance indicators (KPIs) to measure project success
• Support change management efforts and help teams adopt new processes with confidence
• Present project updates, recommendations, and outcomes to leaders and stakeholders
• Serve as a trusted internal consultant and resource for departments looking to improve performance

• 3-5 years of experience in healthcare operations, quality improvement, performance improvement, project management, or a related field
• Experience leading improvement initiatives and driving measurable results
• Strong analytical and problem-solving skills with the ability to turn data into action
• Confidence facilitating meetings and working with interdisciplinary teams
• Excellent communication skills and a collaborative approach
• Ability to manage multiple projects and priorities simultaneously
• Proficiency with Microsoft Office applications, especially Excel and Power Point
• Passion for continuous improvement and creating positive change

• Bachelor's degree in Nursing, Healthcare Administration, Public Health, or a related field required
• Master's degree preferred

• Lean Six Sigma Green Belt certification required within 6-12 months of hire
• Certified Professional in Healthcare Quality (CPHQ) or similar certification preferred

Every improvement project has the potential to make a real difference—for patients, providers, and fellow team members. You'll work alongside passionate healthcare professionals, influence meaningful change across the organization, and help build processes that support exceptional care every day.

Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems - it's all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary.

We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you're the kind of person who believes that our community deserves the best and that healthcare needs a little more…