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AI-Driven CX Programs Manager
Job in
New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listed on 2026-08-29
Listing for:
Copado
Full Time
position Listed on 2026-08-29
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
Copado seeks a Customer Experience Program Manager in New Orleans to report to the VP CX Transformation. You will own the program, tracking, and execution of three pillars: the Support Omnichannel AI Front Door, Customer Transformation Communications, and the Churn Zero Operating Layer, driving AI-assisted, signal-driven customer interactions.
You will bridge data engineering, CS operations, marketing, and global support to deliver a frictionless experience for our worldwide customers, tracking
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