Senior Business Analyst - Product Management; Warehouse Management Systems

Lineage is the largest and most dynamic temperature-controlled warehousing & logistics company in the world, reimagining the global food supply chain to eliminate waste and help feed the world. We are a trusted, innovative partner to our customers, connecting them to communities worldwide with efficient supply chain solutions that preserve and protect food. Our Product Management team drives this vision by leading Lineage’s technology transformation — changing how customers and partners engage, how warehouses operate, how energy is used, and how food is processed and transported.

We define, design, develop, and deliver transformative technology products that modernize the food supply chain through data-driven insights, intuitive digital experiences, and resilient solutions deployed at scale.

We are seeking a Senior Business Analyst to assist our Product team in the development and execution of our proprietary Warehouse Management System (Connect). This system is the backbone of our operations and a cornerstone of Lineage’s technology and productivity strategy. In this role, you will help shape the future of Connect, making it the premier WMS for temperature-controlled environments globally.

You will work with a talented product team, collaborate with cross-functional stakeholders, and drive innovation that impacts the entire food supply chain.

• Collaborate with stakeholders and functional leaders to understand business requirements, generate functional specifications, and create detailed Product Requirements Documents (PRDs).
• Analyzes existing business processes, uses cases, and flows of data to define system behavior and interactions from a user perspective.
• Architect and document a functional solution that meets the product requirements including workflows, user interactions, and data flows.
• Collaborate with the UX Design team to create wireframes for proposed solutions and ensure cohesive and scalable product designs.
• Align acceptance criteria with stakeholders and work with the QA Engineering team to generate test cases that confirm the acceptance criteria has been met.
• Work with cross-functional teams to develop business cases for the opportunities within your area — including ROI estimates, effort sizing, and risk assessments — to support investment decisions.
• Conduct post-deployment impact analyses to validate projected ROI and identify areas of opportunities.
• Collaborate with Technical Designers to define the technical execution of functional solutions.
• Facilitate communication with internal stakeholders to discuss future initiatives and enhancements to our systems.

• 8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role.
• Experience working cross-functionally with both technical teams and senior business stakeholders.
• Domain experience with warehouse management or similar systems.
• Proficiency with data analysis tools is important.
• Strong relationship-building skills with engineering, design, leadership, and internal & external stakeholders.
• Excellent verbal and written communication skills including the ability to interact with all levels of the organization and convey concepts & results to a non-technical audience.
• Highly organized and comfortable in a fast-paced, highly visible, and changing environment.
• Ability to travel as needed; up to 20% of the time.

• Experience in temperature controlled logistics or supply chains.
• Familiarity with Atlassian tools (JIRA, Confluence) and analytical tools (SQL, Excel).
• Background in process improvement methodologies (Lean, Six Sigma) preferred.
• Experience in Connect Warehouse Management System.

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