Client Support Associate – Temporary
Job in
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Seasonal/Temporary
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Provide best-in-class customer experiences for WASH’s business to business clientele
- Interpret and resolve client requests within established SLAs
- Take ownership during client interactions and achieve first-contact resolution outcomes
- Prepare correspondences for internal and external clients
- Calculate and explain client disbursements
- Generate client revenue and portfolio reports
- Interpret and explain contract terms
- Diffuse difficult client interactions and handle escalations
- Liaise with key departments to address a variety of client inquiries
- Achieve and maintain quality assurance standards
- Participate in special projects, as requested
- Bachelor’s degree from an accredited college or university, or equivalent applicable experience
- Minimum of 2 years of customer service experience
- Strong organization, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills
- Demonstrated proficiency in MS Office (Outlook, Word, Excel)
- Bilingual English-Spanish or English-French is a plus
Position Requirements
10+ Years
work experience
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