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Customer Care Specialist

Job in New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listing for: City-of-New-Orlean
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist - High-Volume Support
Location: New Orleans

City of New Orleans is seeking an intermediate level customer service representative for the Sewerage & Water Board call center. You will handle requests and inquiries via telephone, in person, fax, email, and other electronic methods, while adhering to departmental rules about which calls are within scope.

Shifts may be fixed or rotating, with possible weekend work; emergency coverage is required. Education verification is part of the recruitment process and civil service rules apply.

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