Bilingual Member Support Specialist
Job in
Iowa, Calcasieu Parish, Louisiana, 70647, USA
Listed on 2026-07-18
Listing for:
Molina Healthcare
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Molina Healthcare is seeking an English/Spanish bilingual customer service professional to provide level I support for members and providers. You will use phone, chat, or email channels, resolve inquiries, document details, and maintain HIPAA standards while showing Molina values.
The role emphasizes empathy, accurate data handling, and timely follow-up, with opportunities to collaborate across teams and support eligibility, benefits, portal access, and claim statuses.
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