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Customer Service Representative
Job in
New Orleans, Jefferson Davis Parish, Louisiana, 70121, USA
Listed on 2026-07-19
Listing for:
SRS Distribution
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
SRS Distribution - 5501 Jefferson Highway - Responsibilities:
Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person;
Provides product information, resolves issues, and maintains accurate customer records;
Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment;
Manages phone inquiries, processes transactions in the ERP system, and contributes to sales growth by identifying new opportunities;
Upholds company values, ensures compliance, and uses bilingual (English/Spanish) skills to enhance customer experience
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