Customer Service Representative

Customer Service Representative – New Orleans

The Dupuy Group is looking to hire a Customer Service Representative for the New Orleans office.

• Coordinating weekly schedules with warehouse, trucking, and office
• Work within a system to create inbound and outbound orders, along with other various types of services
• Service customers with their needs and be able to resolve problems through email or over the phone in a timely manner.
• Work independently and as a team member
• Coordinate shipping between dispatcher and warehouse schedule
• Keeping up to date with invoicing customers and organizing records
• Monitoring email consistently throughout the day and responding promptly
• Assist with training new hires on team as needed (equipment, software, processes, etc.)

• High School Diploma/Equivalency;
  Bachelor’s Degree preferred
• Experience in office administration; experience working in logistics preferred
• Must be able to lift 25 pounds
• Understanding of basic office applications including MS Office (Excel, Word, Outlook, Office 365, PowerPoint)

• Health, Dental and Vision Insurance
• Supplemental Insurance through Aflac
• 401k retirement plan with employer match
• Paid time off/Paid holidays
• Employer paid STD/LTD/Life Insurance