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Airport Customer Experience Leader
Job in
New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listed on 2026-08-15
Listing for:
American Airlines
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
American Airlines is seeking a Customer Service Manager for the Airport Customer Experience team at New Orleans Intl Apt (MSY). You will lead frontline staff, drive operational excellence and ensure safety, reliability and an elevated customer experience.
You will coach teams, manage schedules including weekends and holidays, and build relationships with internal and external customers while complying with DOT, FAA and local regulations. This role is based at MSY in New Orleans.
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