Customer Service Representative
Listed on 2026-10-05
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Customer Service Representative
Location: Gretna, LA
Pay Rate: $16.00 / hour
Schedule: Full-Time | Monday – Friday | 9:00 AM – 5:00 PM (30-Minute Lunch)
Job SummaryWe are seeking a warm, professional Customer Service Representative for a local business in Gretna. In this front-facing role, you will serve as the first point of contact for clients, answering incoming calls, greeting walk-in visitors, and providing general administrative support. Prior experience in the insurance industry is strongly preferred!
Key ResponsibilitiesGreet incoming clients and visitors with a friendly, welcoming, and professional demeanor.
Manage a high volume of incoming phone calls, answer customer inquiries, and direct calls to appropriate team members.
Assist clients with basic policy information, account inquiries, and documentation.
Provide administrative support, including data entry, filing, scanning, and mail distribution.
Maintain a clean, organized, and welcoming front desk area.
Experience: Previous customer service or front-desk experience required; insurance industry experience is a major plus.
Communication: Excellent verbal and written communication skills with a pleasant phone personality.
Computer
Skills:
Comfortable using basic office software, email, and customer databases.Professionalism: Punctual, dependable, and capable of handling customer questions with tact and patience.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).