Associate Director for Student Success

Posting Summary Position Title FLSA FLSA Exempt Department Department Student Academic Success Office Job Summary

Xavier University of Louisiana is seeking to hire an Associate Director of Student Success.

This position reports to the Director for Academic Success in the Student Academic Success Office ( SASO ), will play a play a pivotal role in providing oversight for student success and retention efforts with a focus on targeted student populations, including students. The Associate Director will collaborate with members of the university community to identify effective strategies to support students who need additional support in their educational pursuits.

AA. EOE

• Master’s degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
• At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).
• Proven track record of creating, managing, and implementing academic support programs and services, including creating reports and data management.
• Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing.
• Must possess diplomacy, confidentiality, and strong relationship-building skills.
• Exceptional interpersonal skills, especially with students.
• Proficiency with the Microsoft Office suite of products and Google platforms.
• Must be detailed oriented and student centered.

• Doctoral degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
• Experience managing and monitoring transfer student progression and other support groups.
• Experience with community outreach initiatives for educational support programs.
• Managerial experience in higher education.
• Knowledge of advising theory and models of development advising.
• Excellent interpersonal skills and demonstrated ability to work effectively in a highly collaborative environment.
• Excellent oral, written communication skills, and organizational skills.
• Excellent organizational and problem-solving skills.
• Experienced with managing social media platforms (e.g., Instagram, Facebook, or Twitter).
• Working knowledge of Banner, EAB Student Navigate, and Degree Works

Local and regional travel required.

Full-Time, 40 Hours/Week

Some evenings and weekends required

• Master’s degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
• At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).

• In collaboration with the Director of Student Success, develop and foster a shared student academic success and retention model with measurable productivity standards, goals and outcomes.
• In collaboration with the SASO Team, provide leadership for academic bridge and transfer programs/initiatives, including the Mellon Transfer Immersion Program, Summer Start Institute, and the Achieve Dual Enrollment Program, planning, programming, and completing quarterly and annual reports.
• Provide oversight for transfer student efforts, including serving as their primary advisor to strengthen and improve the transfer process.
• Collaborate with other institutional departments with developing, planning, and implementing student success initiatives in the areas related to student onboarding and improving student outcomes.
• Work closely with the Director for Student Academic Success to identify barriers and challenges that may impede students’ abilities to succeed.
• Provide quarterly and annual reports to identify success trends and evaluate student academic performance levels.
• Coordinate departmental communication campaigns and efforts to increase student retention, persistence, and…