Admissions Counselor, Traditional Students

Welcome to Career Opportunities at Lindenwood University.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan.
  1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall;
  Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

JOB TITLE SUMMARY

Job Title: Admissions Counselor, Traditional Students

Division: Enrollment and Marketing

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, Traditional Undergraduate Admissions;
Assistant Director, Traditional Undergraduate Admissions

Positions Supervised: N/A

Job Summary

The admissions counselor for traditional students proactively contacts and/or responds to inquiries from potential students to discuss their educational goals and provide information about the benefits of attending Lindenwood University. This position recruits, onboards, and supports students from inquiry to enrollment and coordinates with Student Financial Services (SFS), Admissions, and Academic Affairs to ensure a streamlined and user-friendly process. The admissions counselor also delivers upon the University’s vision to be the next great learner-centric university by providing unparalleled service delivery.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Manages recruitment and admissions processes
• Interacts with a high volume of potential students, using telephone, text, email, video conferencing, etc.; builds relationships with students in order to help them realize their potential and guide them to an enrollment decision
• Assists in managing day-to-day operation of St. Charles and other University-affiliated offices
• Determines financial aid qualifications and/or awards; creates financial award packages for new students in collaboration with Student Financial Services (SFS) and in accordance with the University’s institutional aid policy
• Represents University admissions at school visits, community events, college fairs, and all other recruitment initiatives
• Meets recruitment goals and adheres to departmental policies for student outreach
• Meets with prospective students and families to explain program offerings; completes new student paperwork; reviews admissibility standards
• Complies with federal, state, institution, and accreditation policies and procedures
• Completes routine reports for recruitment, projections, scheduling, and development
• Maintains accurate records and data on applicants and admitted students
• Adheres to University policies regarding travel and procurement
• Makes admissions recommendations based on holistic review of academic profile and extracurricular qualifications

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports,…