Assistant Director of Accessible Education

Under the general direction of the Director of the Office for Accessible Education (OAE), the Assistant Director plans, organizes, and directs the day-to-day operations of the Testing Center, including the coordination of assistive technology for students with disabilities.

The coordination of accommodations for students is the primary responsibility of an accessibility office as a function of the prescribed legal mandates of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and its 2008 Amendments. The Assistant Director ensures that accommodations, including accommodated testing, are delivered thoroughly, effectively, and efficiently, and builds needed connections with faculty members, lecturers, graduate assistants, and information technology professionals.

This position also directly coordinates and proctors accommodated testing, provides training and access to assistive technology (voice input, screen readers, note‑taking technology, assistive listening devices, and similar tools), and supports Loyola's commitment to creating an accessible space where a variety of people and perspectives are welcome. This position is part of a dynamic, student‑centric team that supports students in the Pan‑American Life Student Success Center.

• Oversees all accommodated testing operations, including proctoring, scheduling logistics, test security, and communication with instructors regarding testing accommodations.
• Manages and provides daily supervision and training to graduate assistant and student staff supporting the accommodation and test‑proctoring processes.
• Works with students, staff, and faculty to determine appropriate accommodations under the ADA; requires strong knowledge of the ADA, student rights, confidentiality practices, and evaluation practices for high‑incidence disabilities.
• Manages assistive technology platforms, contracts, and implementation, and provides training and access to assistive technology (voice input, screen readers, note‑taking technology, assistive listening devices, and similar tools).
• Maintains security of tests and materials by routinely inventorying materials, reviewing security procedures, ensuring secure storage, and returning materials to faculty and staff in a timely manner.
• Consults with physicians, psychologists, and health care providers to clarify student documentation, and coordinates services with outside agencies as needed.
• In the absence of the Director, oversees all professional and student staff and center operations, including purchases, complaints/grievances, and legal resource coordination.
• Assists students with scheduling and canceling OAE exam appointments and connects them with Accessibility Coordinators.
• Interacts professionally with faculty, staff, students, parents, prospective students, and alumni, accurately answering inquiries regarding the OAE via telephone, email, and in person.
• Prepares necessary documentation of academic dishonesty as needed.
• Compiles and prepares reports based on OAE activity and exams administered.
• Manages daily administrative operations, including office supplies, testing rooms, and other office management duties as required.

• Performs other duties as assigned by the Director.

• Bachelor's Degree in psychology, education, social work, or a related field.
• Minimum 2 years experience providing accommodations and working with students with disabilities in a higher education setting.
• Excellent interpersonal, organizational, conflict resolution, and decision‑making skills.
• Ability to effectively communicate information with accuracy via phone, e‑mail, and in person, and to establish positive rapport with students, faculty, staff, and parents.
• Strong attention to…